Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas
Although the assets of Islamic banks are continuously growing, the proportion of their market share remains stagnant. To date, a few studies on consumer behaviour have investigated the products offered by Islamic banks in Indonesia. Therefore, the purpose of this study was twofold: firstly, it deter...
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Format: | Article |
Language: | English |
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UUM Press
2019
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Online Access: | https://repo.uum.edu.my/id/eprint/30100/1/JES%2001%2001%202019%2012-21.pdf |
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author | Warsito, Chandra Adawiyah, Wiwiek Rabiatul |
author_facet | Warsito, Chandra Adawiyah, Wiwiek Rabiatul |
author_sort | Warsito, Chandra |
collection | UUM |
description | Although the assets of Islamic banks are continuously growing, the proportion of their market share remains stagnant. To date, a few studies on consumer behaviour have investigated the products offered by Islamic banks in Indonesia. Therefore, the purpose of this study was twofold: firstly, it determined the influence of environmental, cultural, personal and psychological factors on choosing Sharia-financing products; secondly, it assessed the role of demographic factors in influencing the choice of Sharia-financing products. The population of the study was Moslem consumers of Islamic banks operating in Banyumas Central Java Indonesia. The method used to test the hypothesised relationships was logistic regression analysis. The result of the study revealed that culture, socio-environmental conditions, personality, and psychological factors influenced Moslem consumers in choosing Sharia- financing products. No demographic differences were found in choosing Sharia-financing products. The result of the study guides Islamic financial institutions in determining the strategy for their future growth. Specifically, Islamic banks need to pay attention to various aspects of the culture. |
first_indexed | 2024-07-04T06:43:42Z |
format | Article |
id | uum-30100 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T06:43:42Z |
publishDate | 2019 |
publisher | UUM Press |
record_format | dspace |
spelling | uum-301002023-11-30T08:17:13Z https://repo.uum.edu.my/id/eprint/30100/ Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas Warsito, Chandra Adawiyah, Wiwiek Rabiatul HG Finance Although the assets of Islamic banks are continuously growing, the proportion of their market share remains stagnant. To date, a few studies on consumer behaviour have investigated the products offered by Islamic banks in Indonesia. Therefore, the purpose of this study was twofold: firstly, it determined the influence of environmental, cultural, personal and psychological factors on choosing Sharia-financing products; secondly, it assessed the role of demographic factors in influencing the choice of Sharia-financing products. The population of the study was Moslem consumers of Islamic banks operating in Banyumas Central Java Indonesia. The method used to test the hypothesised relationships was logistic regression analysis. The result of the study revealed that culture, socio-environmental conditions, personality, and psychological factors influenced Moslem consumers in choosing Sharia- financing products. No demographic differences were found in choosing Sharia-financing products. The result of the study guides Islamic financial institutions in determining the strategy for their future growth. Specifically, Islamic banks need to pay attention to various aspects of the culture. UUM Press 2019 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/30100/1/JES%2001%2001%202019%2012-21.pdf Warsito, Chandra and Adawiyah, Wiwiek Rabiatul (2019) Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas. Journal of Economics and Sustainability (JES), 1 (1). pp. 12-21. ISSN 2637-1294 https://e-journal.uum.edu.my/index.php/jes/article/view/12533 |
spellingShingle | HG Finance Warsito, Chandra Adawiyah, Wiwiek Rabiatul Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas |
title | Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas |
title_full | Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas |
title_fullStr | Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas |
title_full_unstemmed | Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas |
title_short | Brand Preference, Segmentations and The Implications on The Customer of Islamic Banks in Rural Areas |
title_sort | brand preference segmentations and the implications on the customer of islamic banks in rural areas |
topic | HG Finance |
url | https://repo.uum.edu.my/id/eprint/30100/1/JES%2001%2001%202019%2012-21.pdf |
work_keys_str_mv | AT warsitochandra brandpreferencesegmentationsandtheimplicationsonthecustomerofislamicbanksinruralareas AT adawiyahwiwiekrabiatul brandpreferencesegmentationsandtheimplicationsonthecustomerofislamicbanksinruralareas |