Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon
The rise of electronic governance has become a dominant force shaping the future of government. This study focuses on assessing the policy capacity of e-government services in LGU-Valencia City. It explores the competencies and capabilities of the local government in delivering basic e-government se...
| Հիմնական հեղինակներ: | , , , |
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| Ձևաչափ: | Հոդված |
| Լեզու: | English |
| Հրապարակվել է: |
UUM Press
2023
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| Խորագրեր: | |
| Առցանց հասանելիություն: | https://repo.uum.edu.my/id/eprint/30261/1/JGD%2019%2001%202023%20115-132.pdf https://doi.org/10.32890/jgd2023.19.1.6 |
| _version_ | 1825806149556895744 |
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| author | Abales, Joriegae Mana-a Dandoy, Vincent Mark Amanduron Pipino, Radelyn Ocaya Sobradil, Marjorie |
| author_facet | Abales, Joriegae Mana-a Dandoy, Vincent Mark Amanduron Pipino, Radelyn Ocaya Sobradil, Marjorie |
| author_sort | Abales, Joriegae Mana-a |
| collection | UUM |
| description | The rise of electronic governance has become a dominant force shaping the future of government. This study focuses on assessing the policy capacity of e-government services in LGU-Valencia City. It explores the competencies and capabilities of the local government in delivering basic e-government services, identifies strengths and weaknesses in their implementation, and provides recommendations for improvement. The findings highlight the analytical, operational, and political capacity of LGU-Valencia City in terms of e-governance, emphasizing essential competencies such as human resources, data management, policy support, technical expertise, and training. Operational capacity themes include organizational structure, financial and infrastructure resources, technology and information systems, and policy framework. Political capacity themes encompass leadership, citizen participation, stakeholder engagement, transparency, and intergovernmental relations. The study also reveals the presence of government-to-government (G2G) e-services in Valencia City, emphasizing collaborations and partnerships among agencies. Strengths and weaknesses of different e-government types (G2B, G2C, G2E) are identified, along with challenges in citizen acceptance and the positive impact of e-governance on businesses and employee relationships. Overall, the study concludes that LGU- Valencia City demonstrates policy capacity and readiness for digital innovation. The study suggests future researchers adopt a multi- method approach, compare policy capacity across LGUs, engage stakeholders and endusers, and emphasize capacity-building. These recommendations aim to contribute to improving governance and public services by conducting relevant and rigorous studies on policy capacity and e-governance in LGUs. |
| first_indexed | 2024-07-04T06:44:27Z |
| format | Article |
| id | uum-30261 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:44:27Z |
| publishDate | 2023 |
| publisher | UUM Press |
| record_format | eprints |
| spelling | uum-302612024-01-18T13:45:05Z https://repo.uum.edu.my/id/eprint/30261/ Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon Abales, Joriegae Mana-a Dandoy, Vincent Mark Amanduron Pipino, Radelyn Ocaya Sobradil, Marjorie JZ International relations The rise of electronic governance has become a dominant force shaping the future of government. This study focuses on assessing the policy capacity of e-government services in LGU-Valencia City. It explores the competencies and capabilities of the local government in delivering basic e-government services, identifies strengths and weaknesses in their implementation, and provides recommendations for improvement. The findings highlight the analytical, operational, and political capacity of LGU-Valencia City in terms of e-governance, emphasizing essential competencies such as human resources, data management, policy support, technical expertise, and training. Operational capacity themes include organizational structure, financial and infrastructure resources, technology and information systems, and policy framework. Political capacity themes encompass leadership, citizen participation, stakeholder engagement, transparency, and intergovernmental relations. The study also reveals the presence of government-to-government (G2G) e-services in Valencia City, emphasizing collaborations and partnerships among agencies. Strengths and weaknesses of different e-government types (G2B, G2C, G2E) are identified, along with challenges in citizen acceptance and the positive impact of e-governance on businesses and employee relationships. Overall, the study concludes that LGU- Valencia City demonstrates policy capacity and readiness for digital innovation. The study suggests future researchers adopt a multi- method approach, compare policy capacity across LGUs, engage stakeholders and endusers, and emphasize capacity-building. These recommendations aim to contribute to improving governance and public services by conducting relevant and rigorous studies on policy capacity and e-governance in LGUs. UUM Press 2023 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/30261/1/JGD%2019%2001%202023%20115-132.pdf Abales, Joriegae Mana-a and Dandoy, Vincent Mark Amanduron and Pipino, Radelyn Ocaya and Sobradil, Marjorie (2023) Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon. Journal of Governance and Development (JGD), 19 (1). pp. 115-132. ISSN 2289-4756 https://e-journal.uum.edu.my/index.php/jgd/article/view/22131 https://doi.org/10.32890/jgd2023.19.1.6 https://doi.org/10.32890/jgd2023.19.1.6 |
| spellingShingle | JZ International relations Abales, Joriegae Mana-a Dandoy, Vincent Mark Amanduron Pipino, Radelyn Ocaya Sobradil, Marjorie Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon |
| title | Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon |
| title_full | Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon |
| title_fullStr | Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon |
| title_full_unstemmed | Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon |
| title_short | Policy Capacity And E-Governance: Assessment of the E-Government Services of Valencia City, Bukidnon |
| title_sort | policy capacity and e governance assessment of the e government services of valencia city bukidnon |
| topic | JZ International relations |
| url | https://repo.uum.edu.my/id/eprint/30261/1/JGD%2019%2001%202023%20115-132.pdf https://doi.org/10.32890/jgd2023.19.1.6 |
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