Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh
Key account management, which refers to serve the strategically important customers, has been acknowledged as an important seller-initiated strategy in business-to-business relationship that impacts profoundly on the organizational performance. The study will examine the relationship between success...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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UUM Press
2012
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| Online Access: | https://repo.uum.edu.my/id/eprint/30325/1/IPBJ%2004%2001%202012%2019-29.pdf |
| _version_ | 1825806161982521344 |
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| author | Ahmmed, Kawsar Mohd Noor, Nor Azila |
| author_facet | Ahmmed, Kawsar Mohd Noor, Nor Azila |
| author_sort | Ahmmed, Kawsar |
| collection | UUM |
| description | Key account management, which refers to serve the strategically important customers, has been acknowledged as an important seller-initiated strategy in business-to-business relationship that impacts profoundly on the organizational performance. The study will examine the relationship between successful key account management and organizational performance. It will also investigate the influence of various antecedent factors on the key account management effectiveness. Using survey questionnaire, data in this study will be collected from Bangladeshi garments factory. Theoretical and practical implications of the study as well as suggestions for future research will be provided. |
| first_indexed | 2024-07-04T06:44:51Z |
| format | Article |
| id | uum-30325 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:44:51Z |
| publishDate | 2012 |
| publisher | UUM Press |
| record_format | eprints |
| spelling | uum-303252024-02-01T10:36:07Z https://repo.uum.edu.my/id/eprint/30325/ Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh Ahmmed, Kawsar Mohd Noor, Nor Azila HF Commerce Key account management, which refers to serve the strategically important customers, has been acknowledged as an important seller-initiated strategy in business-to-business relationship that impacts profoundly on the organizational performance. The study will examine the relationship between successful key account management and organizational performance. It will also investigate the influence of various antecedent factors on the key account management effectiveness. Using survey questionnaire, data in this study will be collected from Bangladeshi garments factory. Theoretical and practical implications of the study as well as suggestions for future research will be provided. UUM Press 2012 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/30325/1/IPBJ%2004%2001%202012%2019-29.pdf Ahmmed, Kawsar and Mohd Noor, Nor Azila (2012) Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh. International Postgraduate Business Journal (IPBJ), 4 (1). pp. 19-29. ISSN 2180-2416 https://e-journal.uum.edu.my/index.php/gbmr/article/view/16895 |
| spellingShingle | HF Commerce Ahmmed, Kawsar Mohd Noor, Nor Azila Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh |
| title | Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh |
| title_full | Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh |
| title_fullStr | Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh |
| title_full_unstemmed | Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh |
| title_short | Successful Key Account Management: Antecedents and its Impact on the Organizational Performance of Garments Industry in Bangladesh |
| title_sort | successful key account management antecedents and its impact on the organizational performance of garments industry in bangladesh |
| topic | HF Commerce |
| url | https://repo.uum.edu.my/id/eprint/30325/1/IPBJ%2004%2001%202012%2019-29.pdf |
| work_keys_str_mv | AT ahmmedkawsar successfulkeyaccountmanagementantecedentsanditsimpactontheorganizationalperformanceofgarmentsindustryinbangladesh AT mohdnoornorazila successfulkeyaccountmanagementantecedentsanditsimpactontheorganizationalperformanceofgarmentsindustryinbangladesh |