Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence
Most governments in contemporary world are continuously intensifying efforts of creating conducive atmosphere and good governance mechanisms of ensuring quality service delivery. However, this has to do with the capacity and effectiveness of the bureaucracies for the fact that efficient bureaucracie...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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AJMS Philippines
2017
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/30646/1/AJMS%2005%2005%202017%208-13.pdf |
| _version_ | 1825806222962458624 |
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| author | Yaro, Ibrahim Arshad, Rozita Salleh, Dani |
| author_facet | Yaro, Ibrahim Arshad, Rozita Salleh, Dani |
| author_sort | Yaro, Ibrahim |
| collection | UUM |
| description | Most governments in contemporary world are continuously intensifying efforts of creating conducive atmosphere and good governance mechanisms of ensuring quality service delivery. However, this has to do with the capacity and effectiveness of the bureaucracies for the fact that efficient bureaucracies are capable of recruiting qualified personnel with the requisite knowledge and expertise of delivering quality services. This research tests the relationship between bureaucratic capacity and educational support services and hypothesized a positive relationship. Using quantitative research approach, data was collected through administered questionnaires with a sample of 354 respondents and analyzed using PLS-SEM. The findings apart from supporting the hypothesis discovered that ineffective bureaucracies are the root cause of most of the problems faced in the education sector towards provision of quality educational support services. It is therefore, suggested that government should intensify efforts of strengthening the bureaucratic capacity with emphasis on merit recruitment. This is with a view to recruiting competent staff capable of accomplishing the educational policy goals of ensuring quality education with the aid of educational support services. |
| first_indexed | 2024-07-04T06:46:06Z |
| format | Article |
| id | uum-30646 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T06:46:06Z |
| publishDate | 2017 |
| publisher | AJMS Philippines |
| record_format | eprints |
| spelling | uum-306462024-03-26T08:39:36Z https://repo.uum.edu.my/id/eprint/30646/ Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence Yaro, Ibrahim Arshad, Rozita Salleh, Dani JA Political science (General) Most governments in contemporary world are continuously intensifying efforts of creating conducive atmosphere and good governance mechanisms of ensuring quality service delivery. However, this has to do with the capacity and effectiveness of the bureaucracies for the fact that efficient bureaucracies are capable of recruiting qualified personnel with the requisite knowledge and expertise of delivering quality services. This research tests the relationship between bureaucratic capacity and educational support services and hypothesized a positive relationship. Using quantitative research approach, data was collected through administered questionnaires with a sample of 354 respondents and analyzed using PLS-SEM. The findings apart from supporting the hypothesis discovered that ineffective bureaucracies are the root cause of most of the problems faced in the education sector towards provision of quality educational support services. It is therefore, suggested that government should intensify efforts of strengthening the bureaucratic capacity with emphasis on merit recruitment. This is with a view to recruiting competent staff capable of accomplishing the educational policy goals of ensuring quality education with the aid of educational support services. AJMS Philippines 2017 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/30646/1/AJMS%2005%2005%202017%208-13.pdf Yaro, Ibrahim and Arshad, Rozita and Salleh, Dani (2017) Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence. Asian Journal of Multidisciplinary Studies (AJMS), 5 (5). pp. 8-13. ISSN 2651-6705 https://www.asianjournals.org/online/index.php/ajms |
| spellingShingle | JA Political science (General) Yaro, Ibrahim Arshad, Rozita Salleh, Dani Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence |
| title | Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence |
| title_full | Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence |
| title_fullStr | Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence |
| title_full_unstemmed | Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence |
| title_short | Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence |
| title_sort | relationship between bureaucratic capacity and educational support services empirical evidence |
| topic | JA Political science (General) |
| url | https://repo.uum.edu.my/id/eprint/30646/1/AJMS%2005%2005%202017%208-13.pdf |
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