Customer Waiting Time in Department of Labour, Kuala Terengganu: A Queuing Approach
Businesses adopt queuing mechanism as it can improve efficiency and provide economic use of resources. Some business segment that normally adapted queuing theory include assessing staff scheduling, productivity, performance, and customers waiting time. This article will adopt queuing theory to curre...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi MARA, Cawangan Negeri Sembilan
2020
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/30875/1/JA%2008%2002%202020%2022-32.pdf https://doi.org/10.24191/joa.v8i2.9006 |