Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714)

Previously, in the foodservice industry, the small and medium (SME) food vendor has a problem in finding the most effective way to distribute their product to the consumer. Using the food delivery platform have been known to gain more customer and profit to the foodservice establishment. Most import...

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Main Author: Hishamuddin, Nurul Syazana
Format: Monograph
Language:English
Published: UUM 2021
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/31589/1/14714.pdf
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author Hishamuddin, Nurul Syazana
author_facet Hishamuddin, Nurul Syazana
author_sort Hishamuddin, Nurul Syazana
collection UUM
description Previously, in the foodservice industry, the small and medium (SME) food vendor has a problem in finding the most effective way to distribute their product to the consumer. Using the food delivery platform have been known to gain more customer and profit to the foodservice establishment. Most importantly, the online takeaway food ordering platform (OTFO) has increased its popularity, especially during the pandemic Covid19. Thus, the purpose of this study is to acquire a better knowledge of food vendors adoption of online takeaway food ordering platforms by using the Technology-Organizational-Environmental (TOE) framework. The study used a quantitative approach by using a face-to-face questionnaire survey as the tool to conduct the data collection. The respondent of the survey is a small food vendor located in Johor, Malaysia. The pilot study successfully gathered 147 owners of small vendors in the area. The finding indicates that the usage of the TOE as the framework to understand the adoption of an online takeaway food ordering platform is valid and reliable. Moreover, it was found that only one hypothesis is supported which is owner and employee knowledge. Besides providing an overview of the finding, the study reveals that the TOE framework can be used to understand the adoption of online takeaway food ordering platforms among food vendors
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spelling uum-315892024-11-18T15:21:37Z https://repo.uum.edu.my/id/eprint/31589/ Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714) Hishamuddin, Nurul Syazana HN Social history and conditions. Social problems. Social reform Previously, in the foodservice industry, the small and medium (SME) food vendor has a problem in finding the most effective way to distribute their product to the consumer. Using the food delivery platform have been known to gain more customer and profit to the foodservice establishment. Most importantly, the online takeaway food ordering platform (OTFO) has increased its popularity, especially during the pandemic Covid19. Thus, the purpose of this study is to acquire a better knowledge of food vendors adoption of online takeaway food ordering platforms by using the Technology-Organizational-Environmental (TOE) framework. The study used a quantitative approach by using a face-to-face questionnaire survey as the tool to conduct the data collection. The respondent of the survey is a small food vendor located in Johor, Malaysia. The pilot study successfully gathered 147 owners of small vendors in the area. The finding indicates that the usage of the TOE as the framework to understand the adoption of an online takeaway food ordering platform is valid and reliable. Moreover, it was found that only one hypothesis is supported which is owner and employee knowledge. Besides providing an overview of the finding, the study reveals that the TOE framework can be used to understand the adoption of online takeaway food ordering platforms among food vendors UUM 2021 Monograph NonPeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/31589/1/14714.pdf Hishamuddin, Nurul Syazana (2021) Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714). Project Report. UUM. (Submitted)
spellingShingle HN Social history and conditions. Social problems. Social reform
Hishamuddin, Nurul Syazana
Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714)
title Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714)
title_full Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714)
title_fullStr Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714)
title_full_unstemmed Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714)
title_short Factors That Influence The Adoption Of Online Takeaway Food Ordering Platform Among Small Food Vendor (S/O 14714)
title_sort factors that influence the adoption of online takeaway food ordering platform among small food vendor s o 14714
topic HN Social history and conditions. Social problems. Social reform
url https://repo.uum.edu.my/id/eprint/31589/1/14714.pdf
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