Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia

Lean planning is usually performed by the management team, while lean implementation by the operations team. Lean implementation can be more successful if the gap in lean between the management and operations teams are understood. By knowing the gaps, the right resources can be allocated to the righ...

Full description

Bibliographic Details
Main Authors: Ahmad Zaidi, Mohamad Faizal, Mohd Rosdi, Siti Asma, Abd. Hadi, Fatimah Salwa, Belal, H. M.
Format: Article
Language:English
Published: �RMP Publications 2023
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/31875/1/IJBM%2007%2004%202023%2019-25.pdf
_version_ 1824451208599830528
author Ahmad Zaidi, Mohamad Faizal
Mohd Rosdi, Siti Asma
Abd. Hadi, Fatimah Salwa
Belal, H. M.
author_facet Ahmad Zaidi, Mohamad Faizal
Mohd Rosdi, Siti Asma
Abd. Hadi, Fatimah Salwa
Belal, H. M.
author_sort Ahmad Zaidi, Mohamad Faizal
collection UUM
description Lean planning is usually performed by the management team, while lean implementation by the operations team. Lean implementation can be more successful if the gap in lean between the management and operations teams are understood. By knowing the gaps, the right resources can be allocated to the right people doing the right things. This study aims to investigate the gap in lean awareness between both teams. The survey, via Google Form, took place in an aerospace manufacturing company in Malaysia. 360 valid responses received and analyzed with SPSS. Based on the findings, the management team was found to have more working experiences with higher qualifications compared to the operations team. Consistently, the findings have also found the management team has better awareness on lean terminologies, types of waste, and benefits of lean, followed by the technicians and operators, respectively. As a result, there was a clear gap in lean awareness between the management and operations teams. This gap might possibly be influenced by the level of qualifications, and number of experiences. Meanwhile, the findings within the operations team have shown the technicians' awareness on lean is better than the operators. This study implicates that a specific lean awareness program should be designed to suit different level of understanding on lean, for the right people with the right resources. With effective lean program, the implementation will be more successful, and firms can achieve better efficiency and waste reduction
first_indexed 2025-02-19T02:30:59Z
format Article
id uum-31875
institution Universiti Utara Malaysia
language English
last_indexed 2025-02-19T02:30:59Z
publishDate 2023
publisher �RMP Publications
record_format eprints
spelling uum-318752025-01-14T07:15:25Z https://repo.uum.edu.my/id/eprint/31875/ Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia Ahmad Zaidi, Mohamad Faizal Mohd Rosdi, Siti Asma Abd. Hadi, Fatimah Salwa Belal, H. M. HD28 Management. Industrial Management Lean planning is usually performed by the management team, while lean implementation by the operations team. Lean implementation can be more successful if the gap in lean between the management and operations teams are understood. By knowing the gaps, the right resources can be allocated to the right people doing the right things. This study aims to investigate the gap in lean awareness between both teams. The survey, via Google Form, took place in an aerospace manufacturing company in Malaysia. 360 valid responses received and analyzed with SPSS. Based on the findings, the management team was found to have more working experiences with higher qualifications compared to the operations team. Consistently, the findings have also found the management team has better awareness on lean terminologies, types of waste, and benefits of lean, followed by the technicians and operators, respectively. As a result, there was a clear gap in lean awareness between the management and operations teams. This gap might possibly be influenced by the level of qualifications, and number of experiences. Meanwhile, the findings within the operations team have shown the technicians' awareness on lean is better than the operators. This study implicates that a specific lean awareness program should be designed to suit different level of understanding on lean, for the right people with the right resources. With effective lean program, the implementation will be more successful, and firms can achieve better efficiency and waste reduction �RMP Publications 2023 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/31875/1/IJBM%2007%2004%202023%2019-25.pdf Ahmad Zaidi, Mohamad Faizal and Mohd Rosdi, Siti Asma and Abd. Hadi, Fatimah Salwa and Belal, H. M. (2023) Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia. International Journal of Business and Management, 7 (4). pp. 19-25. ISSN 2590-3721 https://www.ijbmjournal.com
spellingShingle HD28 Management. Industrial Management
Ahmad Zaidi, Mohamad Faizal
Mohd Rosdi, Siti Asma
Abd. Hadi, Fatimah Salwa
Belal, H. M.
Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia
title Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia
title_full Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia
title_fullStr Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia
title_full_unstemmed Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia
title_short Understanding Lean Awareness Gaps between Management and Operations in an Aerospace Manufacturing Company in Malaysia
title_sort understanding lean awareness gaps between management and operations in an aerospace manufacturing company in malaysia
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/31875/1/IJBM%2007%2004%202023%2019-25.pdf
work_keys_str_mv AT ahmadzaidimohamadfaizal understandingleanawarenessgapsbetweenmanagementandoperationsinanaerospacemanufacturingcompanyinmalaysia
AT mohdrosdisitiasma understandingleanawarenessgapsbetweenmanagementandoperationsinanaerospacemanufacturingcompanyinmalaysia
AT abdhadifatimahsalwa understandingleanawarenessgapsbetweenmanagementandoperationsinanaerospacemanufacturingcompanyinmalaysia
AT belalhm understandingleanawarenessgapsbetweenmanagementandoperationsinanaerospacemanufacturingcompanyinmalaysia