The relationship between total quality management, knowledge management and organizational performance
Every organization is taking advantage of Knowledge Management (KM) in achieving their set organizational objectives in this era of knowledge economy. No doubt, realizing the organizational goals will lead to Organizational Performance (OP) and such performance has to do with the employee’s performa...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
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2010
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/4118/1/Am.pdf |
| _version_ | 1825740268576440320 |
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| author | Ali Zwain, Ammar Abdulameer Lim, Kong Teong Othman, Siti Norezam |
| author_facet | Ali Zwain, Ammar Abdulameer Lim, Kong Teong Othman, Siti Norezam |
| author_sort | Ali Zwain, Ammar Abdulameer |
| collection | UUM |
| description | Every organization is taking advantage of Knowledge Management (KM) in achieving their set organizational objectives in this era of knowledge economy. No doubt, realizing the organizational goals will lead to Organizational Performance (OP) and such performance has to do with the employee’s performance. To achieve maximum possible Organizational Performance within a knowledge economy, the Knowledge Management Processes must be effective so as to assist the knowledge workers. There have been series of arguments in this regard that Total Quality
Management (TQM) alone is not enough to measure Organizational Performance that Knowledge Management needs to be involved. This paper is to explore the relationship between Total Quality Management, Knowledge Management and Organizational Performance. |
| first_indexed | 2024-07-04T05:23:53Z |
| format | Conference or Workshop Item |
| id | uum-4118 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T05:23:53Z |
| publishDate | 2010 |
| record_format | eprints |
| spelling | uum-41182016-04-24T06:52:38Z https://repo.uum.edu.my/id/eprint/4118/ The relationship between total quality management, knowledge management and organizational performance Ali Zwain, Ammar Abdulameer Lim, Kong Teong Othman, Siti Norezam HD28 Management. Industrial Management Every organization is taking advantage of Knowledge Management (KM) in achieving their set organizational objectives in this era of knowledge economy. No doubt, realizing the organizational goals will lead to Organizational Performance (OP) and such performance has to do with the employee’s performance. To achieve maximum possible Organizational Performance within a knowledge economy, the Knowledge Management Processes must be effective so as to assist the knowledge workers. There have been series of arguments in this regard that Total Quality Management (TQM) alone is not enough to measure Organizational Performance that Knowledge Management needs to be involved. This paper is to explore the relationship between Total Quality Management, Knowledge Management and Organizational Performance. 2010-07 Conference or Workshop Item NonPeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/4118/1/Am.pdf Ali Zwain, Ammar Abdulameer and Lim, Kong Teong and Othman, Siti Norezam (2010) The relationship between total quality management, knowledge management and organizational performance. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished) http://cob.uum.edu.my/ictom |
| spellingShingle | HD28 Management. Industrial Management Ali Zwain, Ammar Abdulameer Lim, Kong Teong Othman, Siti Norezam The relationship between total quality management, knowledge management and organizational performance |
| title | The relationship between total quality management, knowledge management and organizational performance |
| title_full | The relationship between total quality management, knowledge management and organizational performance |
| title_fullStr | The relationship between total quality management, knowledge management and organizational performance |
| title_full_unstemmed | The relationship between total quality management, knowledge management and organizational performance |
| title_short | The relationship between total quality management, knowledge management and organizational performance |
| title_sort | relationship between total quality management knowledge management and organizational performance |
| topic | HD28 Management. Industrial Management |
| url | https://repo.uum.edu.my/id/eprint/4118/1/Am.pdf |
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