Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
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2011
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| Online Access: | https://repo.uum.edu.my/id/eprint/4222/1/paper_156.pdf |
| _version_ | 1825740285994336256 |
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| author | Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari |
| author_facet | Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari |
| author_sort | Abdullah, Haim Hilman |
| collection | UUM |
| description | A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this
mode of payment. The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to
determine the relationship between payment system and payment environment toward m-commerce services satisfaction. The results shows m-commerce is another tool that is both highly intangible and possesses specific characteristics. It can be develop and make as another avenue for firms to create competitive advantage. |
| first_indexed | 2024-07-04T05:24:12Z |
| format | Conference or Workshop Item |
| id | uum-4222 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T05:24:12Z |
| publishDate | 2011 |
| record_format | eprints |
| spelling | uum-42222016-04-21T06:16:19Z https://repo.uum.edu.my/id/eprint/4222/ Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari HD28 Management. Industrial Management T Technology (General) A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment. The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction. The results shows m-commerce is another tool that is both highly intangible and possesses specific characteristics. It can be develop and make as another avenue for firms to create competitive advantage. 2011-06 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/4222/1/paper_156.pdf Abdullah, Haim Hilman and Bohari, Abdul Manaf and Abdussalam, Ashraf and Warokka, Ari (2011) Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage. In: 16th International Business Information Management Association Conference, 29-30 June 2011, Kuala Lumpur, Malaysia. http://www.ibima.org/MY2011/ |
| spellingShingle | HD28 Management. Industrial Management T Technology (General) Abdullah, Haim Hilman Bohari, Abdul Manaf Abdussalam, Ashraf Warokka, Ari Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_full | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_fullStr | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_full_unstemmed | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_short | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_sort | strategic role of mobile commerce m commerce payment system establishing new competitive advantage |
| topic | HD28 Management. Industrial Management T Technology (General) |
| url | https://repo.uum.edu.my/id/eprint/4222/1/paper_156.pdf |
| work_keys_str_mv | AT abdullahhaimhilman strategicroleofmobilecommercemcommercepaymentsystemestablishingnewcompetitiveadvantage AT bohariabdulmanaf strategicroleofmobilecommercemcommercepaymentsystemestablishingnewcompetitiveadvantage AT abdussalamashraf strategicroleofmobilecommercemcommercepaymentsystemestablishingnewcompetitiveadvantage AT warokkaari strategicroleofmobilecommercemcommercepaymentsystemestablishingnewcompetitiveadvantage |