Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan
This study investigates the impact of various teaching and learning factors on students satisfaction with their degree programme. It applies established theory from customer sutisfaction and educational psychology research to a sample of students. A total of 112 students undertaking undergraduate de...
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Format: | Article |
Language: | English |
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Sekolah Pengurusan, Universiti Utara Malaysia
2002
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Online Access: | https://repo.uum.edu.my/id/eprint/427/1/Tang_Swee_Mei.pdf |
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author | Tang, Swee Mei Lim, Kong Teong |
author_facet | Tang, Swee Mei Lim, Kong Teong |
author_sort | Tang, Swee Mei |
collection | UUM |
description | This study investigates the impact of various teaching and learning factors on students satisfaction with their degree programme. It applies established theory from customer sutisfaction and educational psychology research to a sample of students. A total of 112 students undertaking undergraduate degree in Human Resource Management were involved in this study. Research results indicate that teaching and learning quality factors were strongly positive related to students satisfaction and explained 31.5 per cent of the variance in students degree programme satisfaction. |
first_indexed | 2024-07-04T05:13:23Z |
format | Article |
id | uum-427 |
institution | Universiti Utara Malaysia |
language | English |
last_indexed | 2024-07-04T05:13:23Z |
publishDate | 2002 |
publisher | Sekolah Pengurusan, Universiti Utara Malaysia |
record_format | dspace |
spelling | uum-4272010-09-21T08:31:50Z https://repo.uum.edu.my/id/eprint/427/ Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan Tang, Swee Mei Lim, Kong Teong LC Special aspects of education This study investigates the impact of various teaching and learning factors on students satisfaction with their degree programme. It applies established theory from customer sutisfaction and educational psychology research to a sample of students. A total of 112 students undertaking undergraduate degree in Human Resource Management were involved in this study. Research results indicate that teaching and learning quality factors were strongly positive related to students satisfaction and explained 31.5 per cent of the variance in students degree programme satisfaction. Sekolah Pengurusan, Universiti Utara Malaysia 2002 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/427/1/Tang_Swee_Mei.pdf Tang, Swee Mei and Lim, Kong Teong (2002) Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan. Utara Management Review, 3 (1). pp. 67-85. ISSN 1511-7170 |
spellingShingle | LC Special aspects of education Tang, Swee Mei Lim, Kong Teong Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan |
title | Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan |
title_full | Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan |
title_fullStr | Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan |
title_full_unstemmed | Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan |
title_short | Hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar: satu tinjauan |
title_sort | hubungan antara kualiti pengajaran dan pembelajaran dengan kepuasan pelajar satu tinjauan |
topic | LC Special aspects of education |
url | https://repo.uum.edu.my/id/eprint/427/1/Tang_Swee_Mei.pdf |
work_keys_str_mv | AT tangsweemei hubunganantarakualitipengajarandanpembelajarandengankepuasanpelajarsatutinjauan AT limkongteong hubunganantarakualitipengajarandanpembelajarandengankepuasanpelajarsatutinjauan |