The challenge of telecommuting implementation in Malaysian government offices

Telecommuting is no longer an option for organization today, as people have more choices in the type of jobs or organization they want to work with. With education, knowledge, sophisticated but affordable information and communication technology (ICT), people can now choose to work for one or more...

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Main Authors: Abd Razak, Rafidah, Mat Aji, Zahurin, Sheik Osman, Wan Rozaini, Othman, Nafishah, Wahid, Juliana
Other Authors: Khosrow-Pour, Mehdi
Format: Book Section
Language:English
Published: Idea Group Inc. 2006
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/4348/1/Raf.pdf
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author Abd Razak, Rafidah
Mat Aji, Zahurin
Sheik Osman, Wan Rozaini
Othman, Nafishah
Wahid, Juliana
author2 Khosrow-Pour, Mehdi
author_facet Khosrow-Pour, Mehdi
Abd Razak, Rafidah
Mat Aji, Zahurin
Sheik Osman, Wan Rozaini
Othman, Nafishah
Wahid, Juliana
author_sort Abd Razak, Rafidah
collection UUM
description Telecommuting is no longer an option for organization today, as people have more choices in the type of jobs or organization they want to work with. With education, knowledge, sophisticated but affordable information and communication technology (ICT), people can now choose to work for one or more employers. Telecommuting becomes one of the choices for the employees in most organizations in developed countries. In Malaysia, telecommuting is still in its infancy. However it is hope that as ICT become more common in the country, telecommuting will be an alternative work option to Malaysians. Telecommuting can be a liberating option for physically challenged, retires, and workers who may otherwise have had to drop out from labour force due to social obligations at home or otherwise. In this study we investigate Malaysian senior government civil servants’ attitudes concerning telecommuting. The study identifies the factors that support telecommuting implementation in Malaysian government offices. Using the Delphi technique, a group of senior government civil servants were asked to identify potential impact of telecommuting in government offices.The items were recorded and analyzed. The group identified seven factors determined to be very important to support the implementation of telecommuting. The factors are rules, regulation and policies, infrastructure,finance, selection,training, environment and benefits. Explanations are offered for each factor and areas for further research are also discussed.
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spelling uum-43482012-02-14T02:13:43Z https://repo.uum.edu.my/id/eprint/4348/ The challenge of telecommuting implementation in Malaysian government offices Abd Razak, Rafidah Mat Aji, Zahurin Sheik Osman, Wan Rozaini Othman, Nafishah Wahid, Juliana JQ Political institutions Asia T Technology (General) Telecommuting is no longer an option for organization today, as people have more choices in the type of jobs or organization they want to work with. With education, knowledge, sophisticated but affordable information and communication technology (ICT), people can now choose to work for one or more employers. Telecommuting becomes one of the choices for the employees in most organizations in developed countries. In Malaysia, telecommuting is still in its infancy. However it is hope that as ICT become more common in the country, telecommuting will be an alternative work option to Malaysians. Telecommuting can be a liberating option for physically challenged, retires, and workers who may otherwise have had to drop out from labour force due to social obligations at home or otherwise. In this study we investigate Malaysian senior government civil servants’ attitudes concerning telecommuting. The study identifies the factors that support telecommuting implementation in Malaysian government offices. Using the Delphi technique, a group of senior government civil servants were asked to identify potential impact of telecommuting in government offices.The items were recorded and analyzed. The group identified seven factors determined to be very important to support the implementation of telecommuting. The factors are rules, regulation and policies, infrastructure,finance, selection,training, environment and benefits. Explanations are offered for each factor and areas for further research are also discussed. Idea Group Inc. Khosrow-Pour, Mehdi 2006-05-03 Book Section PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/4348/1/Raf.pdf Abd Razak, Rafidah and Mat Aji, Zahurin and Sheik Osman, Wan Rozaini and Othman, Nafishah and Wahid, Juliana (2006) The challenge of telecommuting implementation in Malaysian government offices. In: Emerging Trends and Challenges in Information Technology Management. Idea Group Inc., USA, pp. 813-815. ISBN 9781599040196
spellingShingle JQ Political institutions Asia
T Technology (General)
Abd Razak, Rafidah
Mat Aji, Zahurin
Sheik Osman, Wan Rozaini
Othman, Nafishah
Wahid, Juliana
The challenge of telecommuting implementation in Malaysian government offices
title The challenge of telecommuting implementation in Malaysian government offices
title_full The challenge of telecommuting implementation in Malaysian government offices
title_fullStr The challenge of telecommuting implementation in Malaysian government offices
title_full_unstemmed The challenge of telecommuting implementation in Malaysian government offices
title_short The challenge of telecommuting implementation in Malaysian government offices
title_sort challenge of telecommuting implementation in malaysian government offices
topic JQ Political institutions Asia
T Technology (General)
url https://repo.uum.edu.my/id/eprint/4348/1/Raf.pdf
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