Franchisee failures in Malaysia: Contribution of financial and non-financial factors

From the literature, there are 13 factors discussed to be contributed to the franchisee failure, which could be categorized into two categories, non-financial and financial factors. The non-financial factors consisted of nine factors and financial factors consisted of four factors. The non-financial...

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Main Authors: Mohd Harif, Mohd Amy Azhar, Hoe, Chee Hee, Mahad Noor, Norsyema Hani
Format: Conference or Workshop Item
Language:English
Published: 2011
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/4437/1/465-AmyAzhar.pdf
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author Mohd Harif, Mohd Amy Azhar
Hoe, Chee Hee
Mahad Noor, Norsyema Hani
author_facet Mohd Harif, Mohd Amy Azhar
Hoe, Chee Hee
Mahad Noor, Norsyema Hani
author_sort Mohd Harif, Mohd Amy Azhar
collection UUM
description From the literature, there are 13 factors discussed to be contributed to the franchisee failure, which could be categorized into two categories, non-financial and financial factors. The non-financial factors consisted of nine factors and financial factors consisted of four factors. The non-financial factors include too rapid expansion of the franchise business, greed of franchisee, franchisee attitude, poor service, poor management of the franchise business, conflict with franchisor, legal imperfection, location and external factor. Meanwhile, financial factors looked at under capitalization of the franchisee, high overhead expenses, cash flow mismanagement and bad payers franchisee. For this individual assignment, this paper tried to determine whether the factors discussed in the literature could contributes to the franchisee failures in Malaysia. The findings may be beneficial to franchisor in selection process of franchisee and provide greater understanding between franchisor and franchisee in order to improve the performance of the franchise business.
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spelling uum-44372016-12-07T01:10:03Z https://repo.uum.edu.my/id/eprint/4437/ Franchisee failures in Malaysia: Contribution of financial and non-financial factors Mohd Harif, Mohd Amy Azhar Hoe, Chee Hee Mahad Noor, Norsyema Hani HG Finance From the literature, there are 13 factors discussed to be contributed to the franchisee failure, which could be categorized into two categories, non-financial and financial factors. The non-financial factors consisted of nine factors and financial factors consisted of four factors. The non-financial factors include too rapid expansion of the franchise business, greed of franchisee, franchisee attitude, poor service, poor management of the franchise business, conflict with franchisor, legal imperfection, location and external factor. Meanwhile, financial factors looked at under capitalization of the franchisee, high overhead expenses, cash flow mismanagement and bad payers franchisee. For this individual assignment, this paper tried to determine whether the factors discussed in the literature could contributes to the franchisee failures in Malaysia. The findings may be beneficial to franchisor in selection process of franchisee and provide greater understanding between franchisor and franchisee in order to improve the performance of the franchise business. 2011-10 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/4437/1/465-AmyAzhar.pdf Mohd Harif, Mohd Amy Azhar and Hoe, Chee Hee and Mahad Noor, Norsyema Hani (2011) Franchisee failures in Malaysia: Contribution of financial and non-financial factors. In: World Business and Social Science Research Conference , 27-28 October 2011 , Flamingo Hotel Las Vegas, USA . http://wbiconpro.com/
spellingShingle HG Finance
Mohd Harif, Mohd Amy Azhar
Hoe, Chee Hee
Mahad Noor, Norsyema Hani
Franchisee failures in Malaysia: Contribution of financial and non-financial factors
title Franchisee failures in Malaysia: Contribution of financial and non-financial factors
title_full Franchisee failures in Malaysia: Contribution of financial and non-financial factors
title_fullStr Franchisee failures in Malaysia: Contribution of financial and non-financial factors
title_full_unstemmed Franchisee failures in Malaysia: Contribution of financial and non-financial factors
title_short Franchisee failures in Malaysia: Contribution of financial and non-financial factors
title_sort franchisee failures in malaysia contribution of financial and non financial factors
topic HG Finance
url https://repo.uum.edu.my/id/eprint/4437/1/465-AmyAzhar.pdf
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