Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception

Online consultation - one of the advancement of communication technology in consulting service is conducted electronically in various contexts such as online medical consultation, IT consulting and online financial service consultation. It enables participants communicate in synchronous and asynchro...

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Main Authors: Abdul Razak, Abdul Hadi, Ang, Ling Weay
Format: Article
Language:English
Published: Computer Science Journals (CSC Journals) 2010
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/4558/1/en.pdf
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author Abdul Razak, Abdul Hadi
Ang, Ling Weay
author_facet Abdul Razak, Abdul Hadi
Ang, Ling Weay
author_sort Abdul Razak, Abdul Hadi
collection UUM
description Online consultation - one of the advancement of communication technology in consulting service is conducted electronically in various contexts such as online medical consultation, IT consulting and online financial service consultation. It enables participants communicate in synchronous and asynchronous way [1]. However,implementation of this technology in instructional consultation in higher education is not fully integrated. This may due to lack of investigation, analyzing and proper strategy planning on problem encountered by students and lecturer. This paper discuss about the limitations of typical instructional consultation and students’ perspective and perception on conducting consulting service online.The potential benefits of communication components for students in higher education are determined by investigate their perceptions and perspectives on implementation of communication technology for online instructional consultation.The limitations of typical instructional consultation that elicited from literature review are included in this quantitative research study in order to investigate precisely students’ response pertaining to instructional consulting service in higher education. Data was solicited from a sample of 130 students in College of Arts and Science (CAS), College of Business (COB) and College of Law, Government and International Studies (COLGIS) in Universiti Utara Malaysia (UUM) via simple random sampling method.Student’s response to five point Likert-type scale anchored by the terms Strongly Disagree (1) to Strongly Agree (5), Not Important (1) to Extremely Important (5) and Never (1) to Very Often (5). The finding of the research revealed that students were generally positive about potential of multimedia communication tools for traditional consultation system in higher education organization.
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spelling uum-45582012-02-25T02:12:22Z https://repo.uum.edu.my/id/eprint/4558/ Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception Abdul Razak, Abdul Hadi Ang, Ling Weay QA76 Computer software T Technology (General) Online consultation - one of the advancement of communication technology in consulting service is conducted electronically in various contexts such as online medical consultation, IT consulting and online financial service consultation. It enables participants communicate in synchronous and asynchronous way [1]. However,implementation of this technology in instructional consultation in higher education is not fully integrated. This may due to lack of investigation, analyzing and proper strategy planning on problem encountered by students and lecturer. This paper discuss about the limitations of typical instructional consultation and students’ perspective and perception on conducting consulting service online.The potential benefits of communication components for students in higher education are determined by investigate their perceptions and perspectives on implementation of communication technology for online instructional consultation.The limitations of typical instructional consultation that elicited from literature review are included in this quantitative research study in order to investigate precisely students’ response pertaining to instructional consulting service in higher education. Data was solicited from a sample of 130 students in College of Arts and Science (CAS), College of Business (COB) and College of Law, Government and International Studies (COLGIS) in Universiti Utara Malaysia (UUM) via simple random sampling method.Student’s response to five point Likert-type scale anchored by the terms Strongly Disagree (1) to Strongly Agree (5), Not Important (1) to Extremely Important (5) and Never (1) to Very Often (5). The finding of the research revealed that students were generally positive about potential of multimedia communication tools for traditional consultation system in higher education organization. Computer Science Journals (CSC Journals) 2010 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/4558/1/en.pdf Abdul Razak, Abdul Hadi and Ang, Ling Weay (2010) Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception. Advances in Multimedia - An International Journal, 1 (2). pp. 37-48. ISSN 2180-1223 http://www.cscjournals.org/csc/journals/AMIJ/description.php?JCode=AMIJ
spellingShingle QA76 Computer software
T Technology (General)
Abdul Razak, Abdul Hadi
Ang, Ling Weay
Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception
title Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception
title_full Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception
title_fullStr Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception
title_full_unstemmed Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception
title_short Enhancing multimedia communication components in instructional consulting service online: Students' perspective and perception
title_sort enhancing multimedia communication components in instructional consulting service online students perspective and perception
topic QA76 Computer software
T Technology (General)
url https://repo.uum.edu.my/id/eprint/4558/1/en.pdf
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