Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor

The objective of this paper is to examine the factors or dimensions of BPR that may influence the bank performance. Additionally, it also explores the implementation level of business process reengineering (BPR) in Nigerian financial institutions. A pilot test was conducted to seek these objectives....

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Main Authors: Ringim, Kabiru Jinjiri, Razalli, Mohd Rizal, Hasnan, Norlena
Format: Article
Language:English
Published: Centre for Promoting Ideas 2011
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/5126/1/21.pdf
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author Ringim, Kabiru Jinjiri
Razalli, Mohd Rizal
Hasnan, Norlena
author_facet Ringim, Kabiru Jinjiri
Razalli, Mohd Rizal
Hasnan, Norlena
author_sort Ringim, Kabiru Jinjiri
collection UUM
description The objective of this paper is to examine the factors or dimensions of BPR that may influence the bank performance. Additionally, it also explores the implementation level of business process reengineering (BPR) in Nigerian financial institutions. A pilot test was conducted to seek these objectives. Instruments content and face validity, and reliability were examined through panel of expert in both academic and practice. The data received from the commercial bank departments was analysed using the SPSS software. The results show that the dimensions of BPR are reliable and valid.In addition, BPR implementation was found in various operations processes in Banks. The research is significant because it explores the level of BRP implementation in Nigerian banks and validates the instrument of various BPR dimensions in which most of these dimensions still need to be further explored.
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spelling uum-51262016-04-24T07:18:38Z https://repo.uum.edu.my/id/eprint/5126/ Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor Ringim, Kabiru Jinjiri Razalli, Mohd Rizal Hasnan, Norlena HD28 Management. Industrial Management HG Finance The objective of this paper is to examine the factors or dimensions of BPR that may influence the bank performance. Additionally, it also explores the implementation level of business process reengineering (BPR) in Nigerian financial institutions. A pilot test was conducted to seek these objectives. Instruments content and face validity, and reliability were examined through panel of expert in both academic and practice. The data received from the commercial bank departments was analysed using the SPSS software. The results show that the dimensions of BPR are reliable and valid.In addition, BPR implementation was found in various operations processes in Banks. The research is significant because it explores the level of BRP implementation in Nigerian banks and validates the instrument of various BPR dimensions in which most of these dimensions still need to be further explored. Centre for Promoting Ideas 2011 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/5126/1/21.pdf Ringim, Kabiru Jinjiri and Razalli, Mohd Rizal and Hasnan, Norlena (2011) Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor. International Journal of Business and Social Science, 2 (13). pp. 1-4. ISSN 2219-1933 http://www.ijbssnet.com/update/journals/Vol._2_No._13_Special_Issue_July_2011/21.pdf
spellingShingle HD28 Management. Industrial Management
HG Finance
Ringim, Kabiru Jinjiri
Razalli, Mohd Rizal
Hasnan, Norlena
Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor
title Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor
title_full Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor
title_fullStr Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor
title_full_unstemmed Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor
title_short Effect of business process reengineering factors on organizational performance of Nigerian banks: Information technology capability as the moderating factor
title_sort effect of business process reengineering factors on organizational performance of nigerian banks information technology capability as the moderating factor
topic HD28 Management. Industrial Management
HG Finance
url https://repo.uum.edu.my/id/eprint/5126/1/21.pdf
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AT razallimohdrizal effectofbusinessprocessreengineeringfactorsonorganizationalperformanceofnigerianbanksinformationtechnologycapabilityasthemoderatingfactor
AT hasnannorlena effectofbusinessprocessreengineeringfactorsonorganizationalperformanceofnigerianbanksinformationtechnologycapabilityasthemoderatingfactor