Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage
A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia.It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions.This study investigated the benefits of m-commerce payment method, and se...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
IBIMA Publishing
2012
|
| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/7160/1/57.pdf |
| _version_ | 1803625345341980672 |
|---|---|
| author | Abdullah, Haim Hilman Bohari, Abdul Manaf Warokka, Ari Abdussalam, Ashraf |
| author_facet | Abdullah, Haim Hilman Bohari, Abdul Manaf Warokka, Ari Abdussalam, Ashraf |
| author_sort | Abdullah, Haim Hilman |
| collection | UUM |
| description | A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia.It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions.This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment.The main objectives of the study were; a) to
determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce
payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction.The results show that m-commerce is another tool that is both highly intangible and possesses specific characteristics.It
can be developed and made as another avenue for firms to create competitive advantage. |
| first_indexed | 2024-07-04T05:32:48Z |
| format | Article |
| id | uum-7160 |
| institution | Universiti Utara Malaysia |
| language | English |
| last_indexed | 2024-07-04T05:32:48Z |
| publishDate | 2012 |
| publisher | IBIMA Publishing |
| record_format | dspace |
| spelling | uum-71602016-06-01T07:25:01Z https://repo.uum.edu.my/id/eprint/7160/ Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage Abdullah, Haim Hilman Bohari, Abdul Manaf Warokka, Ari Abdussalam, Ashraf HF Commerce A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia.It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions.This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment.The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction.The results show that m-commerce is another tool that is both highly intangible and possesses specific characteristics.It can be developed and made as another avenue for firms to create competitive advantage. IBIMA Publishing 2012 Article PeerReviewed application/pdf en cc_by https://repo.uum.edu.my/id/eprint/7160/1/57.pdf Abdullah, Haim Hilman and Bohari, Abdul Manaf and Warokka, Ari and Abdussalam, Ashraf (2012) Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage. Journal of Electronic Banking Systems, 2012 (2012). pp. 1-14. ISSN 21659982 http://dx.doi.org/10.5171/2012.578329 578329 578329 |
| spellingShingle | HF Commerce Abdullah, Haim Hilman Bohari, Abdul Manaf Warokka, Ari Abdussalam, Ashraf Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_full | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_fullStr | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_full_unstemmed | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_short | Strategic role of mobile commerce (M-Commerce) payment system: Establishing new competitive advantage |
| title_sort | strategic role of mobile commerce m commerce payment system establishing new competitive advantage |
| topic | HF Commerce |
| url | https://repo.uum.edu.my/id/eprint/7160/1/57.pdf |
| work_keys_str_mv | AT abdullahhaimhilman strategicroleofmobilecommercemcommercepaymentsystemestablishingnewcompetitiveadvantage AT bohariabdulmanaf strategicroleofmobilecommercemcommercepaymentsystemestablishingnewcompetitiveadvantage AT warokkaari strategicroleofmobilecommercemcommercepaymentsystemestablishingnewcompetitiveadvantage AT abdussalamashraf strategicroleofmobilecommercemcommercepaymentsystemestablishingnewcompetitiveadvantage |