The mediating effect of work environment on the relationship between organizational citizenship behaviour and job performance: A study of nurses in government hospitals in Kedah
Organizational citizenship behaviour (OCB) refers to a general set of behaviours exhibited by employees that are helpful, discretionary, and go beyond normal job requirements.OCB also improve organizational efficiency and effectiveness by contributing to resource transformations, innovativeness, and...
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| Format: | Monograph |
| Language: | English English |
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Universiti Utara Malaysia
2007
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| Online Access: | https://repo.uum.edu.my/id/eprint/7910/1/N.pdf https://repo.uum.edu.my/id/eprint/7910/3/1.Noraini%20Othman.pdf |