Customer satisfaction on railway transport service in Malaysia (KTMB)
This study is an overview of the perceptions of users of railway transport services in Malaysia.The survey also aims to obtain feedback on the perception of service user’s railway transportation and the satisfaction level of railway transport services in Malaysia.In addition, the survey was also mad...
| Main Authors: | , |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2012
|
| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/8431/1/p1464.pdf |