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Benchmarking : a signpost to excellence in quality and productivity /
Published 1993“…Chichester : John Wiley,…”
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3
Benchmarking workbook : with examples and ready-made forms /
Published 1995“…Chichester : John Wiley,…”
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4
Conflicts of leadership : good for people or good for business? /
Published 1996“…Chichester : John Wiley & Sons,…”