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  1. 1
    Consumer credit grievance and redress mechanisms: the Malaysia perspective

    Consumer credit grievance and redress mechanisms: the Malaysia perspective by Ilias, Ibtisam @ Ilyana, Hassan, Rusni, Kassim, Salina, Abu Bakar, Elistina

    Published 2021
    “…The study employs a doctrinal legal research methodology in analysing the two alternative dispute resolution bodies, namely, the Ombudsman for Financial Services, and the Tribunal for Consumer Claims. …”
    Article
  2. 2
    Consumer Credit Grievance and Redress Mechanisms: The Malaysia Perspective

    Consumer Credit Grievance and Redress Mechanisms: The Malaysia Perspective by Ilias, Ibtisam @ Ilyana, Hassan, Rusni, Kassim, Salina, Abu Bakar, Elistina

    Published 2021
    “…The study employs a doctrinal legal research methodology in analysing the two alternative dispute resolution bodies, namely, the Ombudsman for Financial Services, and the Tribunal for Consumer Claims. …”
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