Conceptual Directions of Public Service Quality Improvement in Public Catering Companies by Anatoly Vladimirovich Isaenko, Aleksey Vasilievich Korolev

“…We have suggested a number of managerial decisions aimed at the elimination and minimization of the problems during the provision of public services in public catering companies. According to the completed study we can make a conclusion that for public catering companies the most urgent problem is the twofold development of service standards: procedural and direct communication with consumers. …”
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Conceptual Directions of Public Service Quality Improvement in Public Catering Companies by Anatoly Vladimirovich Isaenko, Aleksey Vasilievich Korolev

“…We have suggested a number of managerial decisions aimed at the elimination and minimization of the problems during the provision of public services in public catering companies. According to the completed study we can make a conclusion that for public catering companies the most urgent problem is the twofold development of service standards: procedural and direct communication with consumers. …”
Get full text

Conceptual Directions of Public Service Quality Improvement in Public Catering Companies by Anatoly Vladimirovich Isaenko, Aleksey Vasilievich Korolev

“…We have suggested a number of managerial decisions aimed at the elimination and minimization of the problems during the provision of public services in public catering companies. According to the completed study we can make a conclusion that for public catering companies the most urgent problem is the twofold development of service standards: procedural and direct communication with consumers.…”
Get full text

Conceptual Directions of Public Service Quality Improvement in Public Catering Companies by Anatoly Vladimirovich Isaenko, Aleksey Vasilievich Korolev

“…We have suggested a number of managerial decisions aimed at the elimination and minimization of the problems during the provision of public services in public catering companies. According to the completed study we can make a conclusion that for public catering companies the most urgent problem is the twofold development of service standards: procedural and direct communication with consumers. …”
Get full text

Study of the Quality of Public Services in Public Catering Companies: Methodology, Analysis and Assessment by Anatoly Vladimirovich Isaenko, Aleksey Vasilievich Korolev

“…Keywords: public catering, quality of public services, assessment algorithm JEL Classification: L3 …”
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Study of the Quality of Public Services in Public Catering Companies: Methodology, Analysis and Assessment by Anatoly Vladimirovich Isaenko, Aleksey Vasilievich Korolev

“…Keywords: public catering, quality of public services, assessment algorithm JEL Classification: L3 …”
Get full text

Study of the Quality of Public Services in Public Catering Companies: Methodology, Analysis and Assessment by Anatoly Vladimirovich Isaenko, Aleksey Vasilievich Korolev

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Study of the Quality of Public Services in Public Catering Companies: Methodology, Analysis and Assessment by Anatoly Vladimirovich Isaenko, Aleksey Vasilievich Korolev

“…Keywords: public catering, quality of public services, assessment algorithm JEL Classification: L3 …”
Get full text