Data protection at a discount: investigating the UX of data protection from user‚ designer‚ and business leader perspectives by Chalhoub, G, Flechais, I

“…Smart homes are dangerous - a sentiment arising from prior research exploring the user experience (UX) of data protection for smart home devices. While this research has explored data protection shortcomings for users, UX is a designed encounter reconciling development, economic, compliance and strategic business priorities. …”

Informing the future of data protection in smart homes by Kraemer, MJ, Seymour, W, Binns, R, Van Kleek, M, Flechais, I

Exploring bystanders’ privacy concerns with smart homes in Jordan by AlBayaydh, W

Subjects:

Factoring user experience into the security and privacy design of smart home devices: A case study by Chalhoub, G, Flechais, I, Nthala, N, Abu-Salma, R, Tom, E

“…Based on the results of our study, we proposed user-centered design guidelines and recommendations to improve data protection in smart homes.…”

"Innovative Technologies or Invasive Technologies?" exploring design challenges of privacy protection with smart home in Jordan by Albayaydh, W, Flechais, I

“…This paper concludes with recommendations for technical, social, business, and legal interventions to improve data protection design of smart devices in Jordan.</p>…”

The UX of things: exploring UX principles to inform security and privacy design in the smart home by Chalhoub, G

“…</p> <p>In the first step, we explored the relationship between UX, security, and privacy in smart homes from user and designer perspectives: through (i) conducting a qualitative interview study with smart home users (n=13) and (ii) analyzing an ethnomethodologically informed study of six UK households living in smart homes (n=6); and, we then explored the role of UX in the design of security, privacy and data protection in smart homes through qualitative semi-structured interviews with smart home users, designers and business leaders through two rounds of interviews (n=20, n=20).…”

Empowering privacy in the connected home: communal use of smart technologies by Krämer, MJ

“…The insights gained from the study offer implications for data protection regulations along with academic debates on interpersonal power imbalances in the home.…”