Intervening decision-making in using alternative dispute resolutions: A parsimonious intervention model by Lee, Chia Kuang, Yiu, Tak Wing, Cheung, Sai On

“…Favourable normative pressures (NP) and trusts (TR) would therefore then lead to a favourable attitude (ATT) and increase the overall intention (INT) to use ADR through the interactions of perceived ease of use (PE) and relative advantage (PA) with attitude (ATT).…”
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