The level satisfaction of bus services and traffic congestion in Sungai Petani, Kedah towards sustainability by Che Ani, Asniamira, Razalli, Mohd Rizal

“…Sungai Petani not too busy like others town, but it’s still effect for the users.The traffic got congested in peak hours when peoples go for works, back from works, shopping, recreation places and student go for school or college.This is because, this time has been used common peoples to do their job and go to their destination.Other than that, this study also wants to observe about the relationship the problem in bus services toward sustainability.The level of satisfaction of bus service provided was investigate to get the result. …”
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