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  1. 1

    Using the new media to enhance the learning process for adult learners by Awang Abu Bakar, Normi Sham

    Published 2011
    “…This can be achieved by bringing forward various kinds of new media such as audio visual technology in the forms of coursewares and podcasts, and also using the internet, especially the latest development of Web 2.0 technology which includes Skype, blogs, YouTube, Wikis, Facebook and MySpace. These technologies have contributed towards providing lifelong learning to the learners.…”
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    Proceeding Paper
  2. 2

    The impact of customer satisfaction on word-of-mouth: conventional banks of Malaysia investigated by Jan, Muhammad Tahir, Abdullah, Kalthom, Shafiq, Ali

    Published 2013
    “…This is due to the inevitable growth of information technology, instant popularity of websites such as Facebook, Twitter, YouTube, and Wikipedia which have given liberty to customers in spreading their positive or negative feedback quickly and conveniently. …”
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    Proceeding Paper