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The study of customer satisfaction towards internet banking / Intan Norhawani Abu Bakar
Published 2011“…Internet banking is one of the most popular services utilized by the Malaysian retail banking customers in recent years. Despite its attractiveness, studies have shown that the quality of e-services is core an issue that influences customer’s satisfaction of Internet banking services worldwide. …”
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Student Project -
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The determinants of saving behaviour among Valiram Group employees / Nur Azmina Syamim Kamarudin
Published 2014“…In practical, this research can contribute to the retail banks in designing effective strategies to penetrate the young savers specifically for employees below 25 years old. …”
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Student Project