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Analyzing employee awareness towards quality at Wisma Negeri, Negeri Sembilan / Nur Fatin Bahrum and Mohd Khairani Che Johari
Published 2014Subjects: “…Total quality management. Benchmarking…”
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2
A study of Total Quality Management (TQM) practices towards employees’ awareness in Perbadanan Kemajuan Negeri Melaka (PKNM) / Hanee Nazyah Ahmad Moghni
Published 2010Subjects: “…Total quality management. Benchmarking…”
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3
The benchmarking of opposite player: comparison between Plus Expressways and Abertis Spain / Hafizah Zuraipah Asliza Hassan
Published 2010Subjects: “…Total quality management. Benchmarking…”
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4
Influence of total quality management on job performance of employees / Mohamad Azraei Hazny Abd Hafiz and Syed Hafiz Syed Fairudz
Published 2012Subjects: “…Total quality management. Benchmarking…”
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5
Determinants on service quality that affecting customer satisfaction in bumiputera printing industry / Siti Nur Fakhira Ismail
Published 2014Subjects: “…Total quality management. Benchmarking…”
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6
A study on service quality provided by government agencies towards achieving customers satisfaction at Urban Transformation Centre (UTC) Melaka / Nur Azni Baharim and Wan Nurul Hid...
Published 2014Subjects: “…Total quality management. Benchmarking…”
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7
A study on tools of total quality management towards decision making in organization / Habibah Nik Mat
Published 2012Subjects: “…Total quality management. Benchmarking…”
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8
Factors influence customer satisfaction at Pejabat Tenaga Kerja Seremban based on service quality dimension / Muhammad Ferdaus Zulkafli and Nurhana Aini Md Nasir
Published 2013Subjects: “…Total quality management. Benchmarking…”
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9
Influence of services quality on customer satisfaction towards Hotel Sentral Riverview Melaka / Nur Dini Zafirah Suhaimi
Published 2019Subjects: “…Total quality management. Benchmarking…”
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10
A study on factors that motivate employee to work a case study at Melaka Police Contingent Headqurters Melaka / Amir Muzakkir Omar and Azmi Shafiq Abd Rahman
Published 2014Subjects: “…Total quality management. Benchmarking…”
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11
The internal factors affecting the successful of ISO9001 quality system implementation in Siegwerk Malaysia Sdn Bhd / Nurul Fatihah Hasmuni
Published 2013Subjects: “…Total quality management. Benchmarking…”
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12
Fund performance of Amanah Saham Nasional 2 (ASN2) based on annualized return and its benchmark / Mohd Saharazad Sabran
Published 2010“…This case study focuses on measuring the performances of fund for Amanah Saham Nasional 2 (ASN 2) scheme towards benchmark provided by Bursa Malaysia. The aim is to increase the total return and average total return of the fund beyond the benchmark provided. …”
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13
A study on the effects of service quality on customer satisfaction towards bus transit in Malacca Central / Siti Aisyah Ishak and Nurul Hidayah Moktarroji
Published 2013Subjects: “…Total quality management. Benchmarking…”
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14
Factors that can influence the Total Quality Management (TQM) at Pejabat Felda Wilayah Segamat / Nurul Atika Mahat and Nurul Atikah Abdul Hadi
Published 2014Subjects: “…Total quality management. Benchmarking…”
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15
Service quality in Lanai Kijang based on the perception of the international guest / Shariha Roseley
Published 2011Subjects: “…Total quality management. Benchmarking…”
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16
A study on the effects of service quality dimension towards customer retention in Hotel Hallmark Leisure, Melaka / Siti Nor Azimah Abdul Rahman
Published 2012Subjects: “…Total quality management. Benchmarking…”
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17
The practice of employee empowerment: a case study of total quality management in Bilateral Division in Ministry Of International Trade And Industry (MITI) / Irena Sha’aban
Published 2009Subjects: “…Total quality management. Benchmarking…”
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18
A study on the factors influencing service quality dimensions towards organizational performance at ProEight Offshore Engineering Sdn. Bhd. / Muhammad Hafiz Md Radzi
Published 2011Subjects: “…Total quality management. Benchmarking…”
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19
The relationship between information quality, system quality, service quality and employee’s productivity / Muhd Amidi Salleh
Published 2010Subjects: “…Total quality management. Benchmarking…”
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20
The important of service quality towards customer satisfaction at Menara Taming Sari / Siti Khadijah Abu Bakar
Published 2008Subjects: “…Total quality management. Benchmarking…”
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