End user satisfaction of e-BRIM application among Segamat citizen: an empirical study / Mohd Muzamir Ghazali...[et al.] by Ghazali, Mohd Muzamir, Ahmad, Nur Atiqah, Ahmad Zamzury, Nur Farhana, Tajuddin, Nur Shawani

“…The end-user computing satisfaction instrument that developed by Doll and Torkzadeh in 1988 was used widely and also develop and validated an end user computing satisfaction (EUCS) instrument. …”
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“Technology acceptance model among employees in Jabatan Kerja Raya Malaysia” / Nadiah Hashim by Hashim, Nadiah

“…The goal of TAM is to provide an explanation of the determinants of computer acceptance that is general, capable of explaining user behavior across a broad range of end-user computing technologies and user populations. TAM uses Theory of Reasoned Action (TRA) as a theoretical basis for specifying causal linkages which is Perceived Ease of Use (PEOU), Perceived Usefulness (PU) and Attitude toward Using (A). …”
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