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What Could A Leader Learn From A Mediator?: Dispute Resolution Strategies for Organizational Leadership
Published 2010“…It is hard to imagine a leadership situation that is devoid of conflict or even what the function of leadership would be on an island of perpetual harmony where all parties shared a perfectly common vision of their objectives and how to achieve them. …”
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2
Campbell Soup Company: Harmonizing Processes and Empowering Workers
Published 2012“…In 2007 Campbell Soup Company was implementing Project Harmony: a multi-year effort to implement SAP and create more standardized and integrated business processes across Campbell’s North American businesses. …”
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3
Developing an analytical framework on social cohesion in Singapore : reflections from the framing of social cohesion debates in the OECD and Europe
Published 2014“…Official discourse in Singapore on social cohesion is often framed along the broad parameters of achieving racial and religious harmony. Many policies – formal and informal – and several laws evolved to manage these two aspects of society. …”
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4
Don't Just Lead, Govern: Implementing Effective IT Governance
Published 2003“…Designing an effective IT governance structure requires understanding the competing forces in a large organization and creating harmony among business objectives, governance archetype and business performance goals. …”
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Working Paper