Published 2013
“…The primary data collection
through a purposive sampling technique with interviews a Telkomsel senior
management and vendor managed services in Indonesia that include Ericsson,
NSN and
Huawei. Stages of the study include the identification of mechanisms
including current outsourcing motivation and cost analysis, value chain
analysis, identifying critical success factor (CSF) Telkomsel, assesment of
managed services outsourcing model and perform cost analysis between
partial outsourcing and managed services.
…”
Thesis