The Future of business process management: robotic process automation by Liao, Han, Dalbir Singh, Ma, Jiqiao, Hu, Xuting

“…Consequently, organisations continually implement novel technologies to address the challenges posed by market competition. In business process management (BPM), robotic process automation (RPA) is regarded as a tool or methodology that can automate specific tasks or activities within a business process. …”
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The role of business processes in influencing the decision support capabilities of enterprise content management system (ECMS): towards a framework by Mohamad Rahimi Mohamad Rosman

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Implementation of an electronic document management system based on network protocols by Mohd Juzaidin Ab Aziz

“…They are important as a means of communication in business process or known as workflow. Workflow management is used to keep track of the documents being produced by an organization. …”
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Analytical modeling and analysis of workload allocation in a network of service centers by Rahela Rahim, Ku Ruhana Ku Mahamud

“…Redesign of business processes is currently attracting a lot of interest. …”

Regulating Standard form of consumer contracts: The legal treatment of selected asian jutisdictions by Azimon Abdul Aziz, Sakina Shaik Ahmad Yusoff

“…Although initially it was formed as an agent to facilitate market transactions, it is now seen as hindering the business process and increasing the cost of goods. Its practice in the daily consumer transaction has drawn attention due to its nature and characteristics.Forms contract are not a result of a negotiation process; they are offered on a ‘ take it or leave it’ basis, they do not require meeting of mind and they are usuallynot read by consumers. …”
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Selection of quality improvement initiatives: an initial conceptual model by Musli Mohammad, Robin Mann, Nigel Grigg, Jürgen P. Wagner

“…There are numerous quality improvement initiatives that can be used by organisations to improve quality, productivity and sustainability towards achieving excellence, such as Six Sigma, Lean, Business Process Reengineering, ISO9000, and Benchmarking. …”

Case studies of the human critical success factors in information technology (IT) implementation in Malaysian construction industry by Aziz, N.M., Salleh, H.

“…Incorporating information technology (IT) into the business process becomes the major concern of every industry around the world. …”
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Sharia banking dynamics and the macroeconomic responses: evidence from Indonesia by Mansur, Alfan

“…At the same time, Islamic banks have to improve their business processes. Rather than capping their profit margins or murabahah-based financing, they should promote more profit sharing mudharabah-based financing with prioritizing principle of mutual help among Moslems.…”
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