E-Government and public service delivery in Nigeria by Lawan, Bello Muhammed, Ajadi, Ishola Abdulrasaq, Kayode, Abdulkareem Abdulrazaq, Yaru, Abubakar Umar

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Talent management and public service competitiveness in Malaysia by Syahrul Idzuan Mohamad, Nur Riza Mohd Suradi, Zamira Hasanah Zamzuri, Siti Norafidah Mohd Ramli

“…Public service organizations in Malaysia must improve their performance and competitiveness to safeguard themselves against the potential negative consequences of their modest decline in these areas. …”
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Mediating effects in the structural equation model of Malaysian public service competitiveness by Syahrul Idzuan Mohamad, Nur Riza Mohd Suradi, Faridatulazna Ahmad Shahabuddin

“…These days, public service performance is determined by competitiveness. …”
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Corporatization and privatization of public services: origins and rise of a controversial concept by Phua, K. L.

“…The Malaysian government has been implementing its policy of corporatization and privatization of public services is traced back to the crisis of the welfare state in Britain and America and the influence of intellectuals and think tanks that favour free market policies and abhor government intervention in economic affairs. …”

An empirical test of TQM in public service sector and its impact on customer satisfaction by Arawati Agus

“…To address this gap, this study seeks to enhance understandings of the relationships between TQM practices and customer satisfaction in a public service sector in Malaysia. Statistical methods used include reliability analysis, correlation analysis, a two-way ANOVA and structural equation modelling (SEM). …”

Elevating organizational commitment through corporate culture: a case of public service agencies in Malaysia by Johanim Johari, Eliy Nazira Mat Nazir

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A study of factors affecting performance and absenteeism among employees of a public service organisation in Malaysia by Zakaria bin Ismail

Analysis of village head performance in public services: a case study in percut village district percut Sei Tuan by Barus, Rehia K. Isabella, Batubara, Beby Masitho, Harahap, Nurhayati

“…According to Law No. 25 of 2009 public service is an activity or series of activities in the framework of meeting service needs in accordance with statutory regulations for every citizen of the country and residents, for goods, services, and / or administrative services provided by public service providersurpose of this research is to find out that public services have been carried out in accordance with existing regulations and to find out what actions the village head has taken to produce excellent performance as the quality of public services of the chief in order to guarantee quality services, complete, easily affordable, and measurable. …”
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Prestasi adaptif perkhidmatan awam : kajian literatur mengenai intervensi pengurusan dalam pembangunan kepimpinan dan rangka kerja by Muhamad Syahrom Ismail, Fatimah Wati Halim

“…Overall, this study can help improve operational effectiveness in the public service, thus helping other reviewers explore other interventions to improve adaptive performance in the public service.…”
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An Empirical analysis of an e-government system for economic growth in ECOWAS countries by Afees Oluwashina, Noah, Oladipo Olalekan, David

“…In many ECOWAS countries, the decision-making process for public service delivery has long remained shrouded in secrecy, rendering the general public largely uninformed. …”
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The Discourses of “Wanted sa Radyo’s” VAW-related Episodes by P. Lagusad Jr., Rodrigo, Fajardo, Kim Bernard G.

“…As a result, it became evident that 'Wanted sa Radyo' remained true to its core mission as a public service platform (ABS-CBN News, 2022). Shedding light on the effectiveness of public service program in amplifying marginalized voices, addressing pressing social concerns, and ultimately contributing to the betterment of society (Impe, 2019; Atkin, 2013). …”
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The rignts of litigants in employment dispute resolution on Malaysia by Kamal Halili Hassan

“…Except on the issue of the right to plead mitigation where reliance is made on the right of litigation in public service, the other rights centre on workers employed in the private sector. …”

The impact of Petronas Independence Day TV Commercials among teenagers by Nur Akma Halili, Md Nagib Padil, Mohd Khairul Azahari Abd Rani, Khairul Anuar Ibrahim

“…The objective of this research is to examine the Petronas Independence Day TV Commercials as Public Service Announcements (PSA) in creating awareness and self-esteem among teenager. …”
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A multivariate analysis on the impact of service quality determinants on customer satisfaction by Arawati Agus, Mhd. Suhaimi Ahmad

“…This study seeks to enhance understandings of relationships between service quality determinants and customer satisfaction in a public service sector in Malaysia using Pearsons’ correlation and multiple regression analysis. …”

Nigerian University and its mandate in a changing world by Anyebe, Adam Adem

“…The ultimate objective of any university is to strive to attain academic excellence by ensuring quality teaching, research and public service. This can only be achieved when the university uses innovative curriculum and pedagogical methods under conducive circumstances. …”
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A Malaysian nation brand: the dissemination of it by Radio Malaya via the song Tanah Pusaka by Shazlin Amir Hamzah

“…Radio Malaya, which began broadcasting in 1946, gradually developed into an arm for the propagation public service announcements, news, documentaries, interviews apart from music and songs upon the Federation of Malaya’s independence in 1957. …”
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Challenges in applying IR4.0 technologies to improve organizational structure and positions: the case of Malaysian public agencies by Syafini Samsudin, Mohd Hizam Hanafiah

“…Despite the challenges, the Fourth Industrial Revolution (IR4.0) offers prospects for enhancing public service delivery. This article identifies the challenges in applying IR4.0 technologies to improve organisational structure and roles of Malaysian public agencies. …”
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Relationship between financial literacy and financial distress among youths in Malaysia - an empirical study by Faoziah Haji Idris, K. Sarojani Devi Krishnan, Norfiza Azmi

“…As such this investment in reducing the employees’financial distress by way of enhancing their financial literacy would serve, in the long run, to improve the effectiveness of the country’s delivery system, especially in the public service.…”
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Ethical challenges in European parliamentary debates with regards to audiovisual sexual risks on the internet by Pastorino, Agnese

“…Four main themes are highlighted; they are the following ones: the equilibrium between public service and commercial interests, child pornography and sexual exploitation of children, the balance between freedom of expression, and child protection, the relation between freedom of expression and censorship.…”
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Intelligent street lighting energy-saving system based on climate conditions and vehicle’s movements by Al-Smadi, Adnan, Salah, Salam, Al-Momani, Areen, Al-Bataineh, Majd

“…Street lighting is an essential public service that provides a significant factor contributing to the quality of life and productivity of people workforces. …”
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