A study on the relationship between religiosity and forgiveness among students by Amini, Fatemeh, Doodman, Parvaneh, Edalati, Ali, Abbasi, Zhila, Redzuan, Ma’rof

“…The results of regression analysis indicated that the total score of forgiveness and two subscales of forgiveness and forgiveness of situation have been predicted by the religious forgiveness. …”
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Wea want apology! Tailoring service recovery and self-construal to earn customer forgiveness by Cheng, Eugene Xi Aw, Hui, Stephanie Wen Chuah, Sabri, Mohamad Fazli, Chong, Han Xi

“…Results showed: 1) when apology is given, customers with interdependent self-construal are more likely to forgive compared to customers with independent self-construal; 2) forgiveness negatively influences negative-word-of-mouth. …”

Thematic analysis of leadership values in apologies by Raja Ravi Varma, Susanna Bithiah Varma, Paramasivam, Shamala

“…During his presidency, Obama had issued a number of successful remedial apologies as an action performed by the offender to calm the angered party, seek forgiveness and achieve reconciliation. The study found that Obama portrayed an array of values such as responsibility, accountability, determination and dedication to duty, trustworthiness and truthfulness, apologetic, regretful, appreciative of sacrifice, visionary, and to comfort and sympathise. …”
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A comparison of the moral emotions concepts 'shame' and 'guilt' from the Western and Islamic perspectives by Sawai, Rezki Perdani, Mohd Noah, Sidek, Krauss, Steven Eric, Juhari, Rumaya, Abdullah, Salhah, Khalid, Muhammad Yusuf, Mohd Ghazali, Norzulaili

“…In Islam, the moral character of a person is determined by how much shame (haya’) his heart possesses while guilt (nadam) motivates the person to ask for forgiveness from fellow beings and repentance to Allah SWT. …”
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“My Struggles Matter”: a phenomenological analysis of young adults recovering from major depression by Chan, S.L., Fonny, D.H., Lau, P.L.

“…The findings revealed eight personal growth processes themes: revealing the struggles, self-discovery and personal strength, personal responsibility, readiness for change, hope, redefining the meaning, forgiveness, and acceptance. Noticeably, each theme was interconnected to facilitate personal growth among major depressive young adults. …”

The reconciliation process in post-apartheid South Africa through Zakes Mda’s Madonna of Excelsior by Jujar Singh, Hardev Kaur, Mani, Manimangai

“…The Truth and Reconciliation Committee was set up right after apartheid was abolished, to help facilitate a truth recovery process. Forgiveness has been forwarded yet redemption and reconciliation are somewhat elusive, as discrimination and instability still exist due to the stigma apartheid has left. …”
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Development and validation of Muslim moral emotion inventory among Malay youth in the Klang Valley, Malaysia by Sawai, Rezki Perdani

“…The results of this study also found four basic dimensions of MMEI that build on guilt, fear of punishment, concern for others, God consciousness and forgiveness. The EFA revealed that the Barlett Sphericity Test had a significant relationship at χ2 (276) = 4897.39, p = .001. …”
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Secondary school students' experience of young adult literature by Govindarajoo, Mallika Vasugi

“…Expectations of participants towards adult characters were higher and attitudes tended to be more judgmental and less forgiving compared to young adult protagonists. Participants‘ responses also indicated the need for literary texts to provide a realistic portrayal of society. …”
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