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Influence of public service motivation on job satisfaction and organisational commitment of quantity surveyors in Nigerian public service / L. O. Oyewobi
Published 2013“…Public Service Motivation (PSM) has been reported to have significant influence on employees’ work attitudes. …”
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External influence of user's satisfaction of sport facilities at sport center of Matsushita Section 21, Shah Alam, Selangor / Muhamad Afiq Aziz
Published 2014Subjects: “…Public utilities. Public service commissions. Public service corporations…”
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Correlation between oil and coal price with electricity tariff : a study of Tenaga Nasional Berhad / Nursafuraa Redzali
Published 2011Subjects: “…Public utilities. Public service commissions. Public service corporations…”
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The effect of service quality on customer satisfaction in public services / Siti Zuana Abdullah
Published 2018Get full text
Student Project -
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Nigeria’s public service and new public management reform / Ahmad Sanusi and Abubakar Abdullahi
Published 2010“…The seeming failure of public service in Nigeria is demonstrated by a series of reforms introduced by successive governments to redefine and reinvigorate it. …”
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Discovering the antecedents of engagement for citizen centric public service excellence / Norazlin Mohd Nor...[et al.]
Published 2017“…The Malaysian government has introduced the Public-Sector Transformation Framework (PSTF) which aims to make it a high performing, trustworthy, dynamic and citizen centric public service. Nevertheless, the biggest challenge faced by the public sector is the people in the service itself. …”
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Improving the public service delivery thru E-government initiatives in Malaysia / Maniam Kaliannan and Jasmine Ahmad
Published 2010Get full text
Conference or Workshop Item -
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A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
Published 2017“…As for most significant factor (s), majority of the participants stated that pays and reward and recognition as the most significant motivation factor(s) on public service employees’ job performance. The main contribution of this research is that it has covering motivation factor and public service employees’ job performance and it focusing more on the Malaysian public sector specifically within Kuching. …”
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The relationship between psychological capital and job performance of employees in Public Service Department (PSD), Putrajaya / Norfatiha Abu
Published 2018“…Respondents are selected from Management Service Unit, Public Service Department (PSD), Putrajaya. The data was conducted by distributing the 200 questionnaires to the employees. …”
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Developing a visual rhetoric conceptual framework for Public Service Announcements (PSAs) advertising campaigns / Nur Safinas Albakry
Published 2016“…A key concept of visual rhetoric study in Malaysia Public Service Announcements (PSAs) contexts use focuses on how rhetorical figures in Public Service Announcements (PSAs) could convey to react and response in visual arguments by developing a persuasive message into a great communication process. …”
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Factors contributing to job stress in public services: a case of Jabatan Kesihatan Negeri Melaka / Nurul Nadhirah Abdul Aziz
Published 2018“…Therefore, the purpose of this research is to investigate the factors contributing to job stress in public services in Jabatan Kesihatan Negeri Melaka. This study used simple random sampling techniques and personally administered questionnaires as an instrument to collect data. …”
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Student Project -
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The perception of employee in Malaysian Maritime Enforcement Agency toward factors of corruption in public service / Muhammad Shahrul Nizam Fazil and Khairul Fitri Ab....
Published 2014“…This study intends to study the perception of employee in Malaysian Maritime Enforcement Agency toward factors of corruption in public service. Three objectives have been set in order to achieve the purpose of the study. …”
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Student Project -
15
An empirical study on the relationships between tqm practices and overall service performance: The case of a public service sector in Malaysia / Arawati Agus and Za’faran Hassan
Published 2006“…This study sought to enhance understandings of relationships between TQM practices and the overall service performance of a public service sector in Malaysia. Methods include correlation and multiple regression analyses. …”
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Customer Satisfaction towards Public Service Delivery at Hospital Sultan Abdul Halim, Sungai Petani, Kedah / Norasheda Abdul Wahab and Nur Fazidah Mohd Razi
Published 2010“…Hence, this research will lead to initiatives to enhance public service delivery to provide the best quality of service that is faster, better and more flexible services to the customers…”
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Conference or Workshop Item -
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A legal analysis of security for women using public transport in Malaysia / Fatin Illinie Mohamad Rudzi…[et al.].
Published 2014Subjects: “…Women in public services. Women in public life…”
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Improving the public service delivery through client charter: a case study at Malacca Road Transport Department, UTC Malacca / Norhazimah Husain and Zaynor Ashiqin Abu Bakar
Published 2013“…This research aims to understand the improvement of public service delivery through innovation.…”
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Factors that influence women aspire to work: A case study of female staff at UiTM Malacca / Raja Ratifah Raja Mat and Nur Nadia Arshad
Published 2013Subjects: “…Women in public services. Women in public life…”
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Student Project