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    Speech act of complaints among low English proficiency speakers by Wan Samiun, Wan Sukartini

    Published 2014
    “…The study aims to investigate the complaint strategies employed by low English proficiency speakers (both male and female) as well as the politeness strategies adopted by using the politeness theory of Brown and Levinson (1987). 80 Malay Polytechnic students equally both male and female respondents were selected to be the respondents. …”
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    Thesis