The roles of artificial intelligence and knowledge management in emergency telecommunications by Ei, Sun Oh, Chai, Madeline, Ei, Fun Oh

“…Over the past decade, the international community has recognized the substantive role modern telecommunications can play in disaster relief operations and humanitarian actions.The Tampere Convention on “Emergency Telecommunications” was an initiative to facilitate these activities, endorsed by various international conferences.The role of artificial intelligence and knowledge management in emergency telecommunications could be tremendous, with applications potentially ranging from network and workflow management to training and decision support.In the future, a greater convergence among different technologies, artificial intelligence and knowledge management included, in the service of emergency telecommunications could be foreseen, thus achieving the noble goal of utilizing modern information and communications technologies for disaster mitigation.…”
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Workflow interoperability using extensible markup language (XML) by Md Dahalin, Zulkhairi, Wahid, Juliana

“…States of the art workflow management system (WFMS) do not have adequate features of interoperability among WFMSs that cause incompatible “islands” of process automation within an organization or between organizations. …”
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The relationship between ERP system and supply chain management performance in Malaysian manufacturing companies by Shatat, Ahmad Saleh, Mohamed Udin, Zulkifli

“…(integration, material management, production planning, and controlling), and SCM performance.The workflow management, however, does not have a significant relationship with SCM performance.The findings of this study imply that the successful implementation and the effective usage of ERP system can contribute toward enhancing supply chain management performance in many ways such as, integration of internal business processes, enhancement of information flow among different departments inside the company, improvement of the company's relationships and collaboration with outsourcing suppliers, customers, and supply chain partners.Research limitations/implications – This research focuses only on post-implementation of ERP system life cycle, where ERP system passes through three implementation stages of system life cycle and that includes pre‐implantation stage, implementation stage, and finally post‐implementation stage. …”
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