Public service resilience by Elston, T

“…Resilience, the ability to maintain functioning during sudden and severe adversity, is a critical requirement of public services. Brexit and Covid-19 tested government’s resilience, and necessitated some undesirable trade-offs. …”

Public Service Broadcasting. by Armstrong, M

Public service news and digital media by Sehl, A, Cornia, A, Nielsen, R

“…How are public service media services delivering news in an increasingly digital environment? …”

Financing and Managing Public Services: An Assessment. by Grout, P, Stevens, M

“…Public services can be, and are, delivered according to a variety of different arrangements. …”

Public service news and social media by Sehl, A, Cornia, A, Nielsen, R

“…What strategies do public service media have for news distribution on social media? …”

The Assessment: Financing and Managing Public Services. by Grout, P, Stevens, M

“…Public services can be, and are, delivered according to a variety of different arrangements. …”

The Modernisation of the Public Services and Employee Relations by Kessler, I

Choice and competition in public service provision by Besley, T, Malcomson, J

Corruption in public service delivery: An experimental analysis. by Barr, A, Lindelow, M, Serneels, P

Ethnic (in)equality in the public services of Kenya and Uganda by Simson, R

“…The results demonstrate that the public services of Kenya and Uganda are first and foremost comprised of educational elites with considerably higher average levels of educational attainment than across the labour forces at large. …”

Public Service Risks: What's Distinctive and New? by Hood, C, Miller, P

“…LSE CARR and ESRC Public Services Programme…”

Developing digital news in public service media by Sehl, A, Cornia, A, Nielsen, R

“…This report explores how public service media (PSM) across six European countries are developing new projects and products to deliver digital news. …”

Public service provision, user fees, and political turmoil by Fafchamps, M, Minten, B

Corrigendum to "Corruption in public service delivery: An experimental analysis". by Barr, A, Lindelow, M, Serneels, P

The consequences of assistant roles in the public services: Degradation or empowerment? by Kessler, I, Bach, S, Heron, P

“…It focuses on the emergence of assistants in the British public services and, in particular, whether this leads to the degradation or empowerment of those who fill the role and the professionals they work with. …”

Competition in public service provision: The role of not-for-profit providers by Besley, T, Malcomson, J

“…With public services such as health and education, it is not straightforward for consumers to assess the quality of provision. …”

Control, bargains, and cheating: The politics of public-service reform by Hood, C

Parallel states, public services, and the competition for legitimacy in Kosovo by Madison, I

“…I argue that external threats increase group solidarity, which then constrains how individual members decide between providers. Second, public services have different characteristics that influence how people relate to them. …”

The Modernisation of the Public Services and Employee Relations: Targeted Change by Kessler, I, Bach, S

“…The Modernisation of Public Services and Employee Relations provides an integrated and up-to-date account of changes in work and employment in the public services. …”

Systems approaches to public service delivery: methods and frameworks by Mansoor, Z, Williams, M

“…Researchers and practitioners are increasingly embracing systems approaches to deal with the complexity of public service delivery and policy evaluation. However, there is little agreement on what exactly constitutes a systems approach, conceptually or methodologically. …”