政府公共服务社会满意度研究方法 = Study on social satisfaction of government public service by 焦跃 Jiao, Yue

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公共服务提供、绩效测评与政府信任:2013连氏公共管理会议综述 = Public service delivery, performance evaluation, and government trust : a review of the 2013 lien conference on public administration by 马亮 Ma, Liang, 于文轩 Yu, Wenxuan, 吴伟 Wu, Wei

“…In line with the demand, 2013 Lien Conference on Public Administration held on November 15-16 at Nanyang Technological University,Singapore, was themed "Public Service Delivery and Evaluation." Leading scholars and experts from 18 countries and regions gathered in the Conference and extensively discussed the issues such as public service delivery initiatives and innovations, comparative public service delivery, public service collaboration and governance, and social impact of public service. …”
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2013——2014 香港公共服务满意度：基于连氏城市公共服务满意度数据的实证研究 = Hong Kong's public service satisfaction: an empirical study based on Lien index 2013-2014 surveyed data by 王君 Wang, Jun, 吴伟 Wu, Wei

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大数据时代平衡计分卡在突发公共事件舆论引导中的应用 = BSC application study in media guidance of public emergencies in big data revolution by 周虎城 Zhou, Hucheng, 孙铭一 Sun, Mingyi

“…This thesis embarks on how to enhance the governing capacity of the ruling party and improve the level of government public service, and also analyses the longstanding problem generated from the Media Guidance in public emergency events on theoretical basis.This thesis will try to provide with both theoretical and operational solutions to the problem for the long run, thus form a set of detailed governance index with intellectual property rights.…”
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