Analysis of a supply chain in the ceramic sector: a look at business processes by Jailson dos Santos Silva, Maria Silene Alexandre Leite

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Gestão do conhecimento e redesenho de processos de negócio: proposta de uma metodologia integrada by Valter Moreno, Lucia Helena Andrade dos Santos

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Utilização da Gestão por Processos de Negócio nas Organizações do Setor Metalmecânico de Caxias Do Sul by Michele Otobelli Bertéli, Paulo Fernando Pinto Barcellos

Subjects: “…business process management…”
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Analysis and improvement of the process of economic, social, and environmental impact assessment of technologies from Embrapa Pecuária Sudeste Análise e melhoria do processo de ava... by Alberto Carlos de Campos Bernardi, Armando de Andrade Rodrigues, Fernando Campos Mendonça, Oscar Tupy, Wladomiro Barioni Junior, Odo Primavesi

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O Valor de Negócio das Práticas de Tecnologia da Informação by Eros Viggiano deSouza, Marlusa de Sevilha Gosling

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Emerging field or passing fashion? A case study of Agile-Stage-Gate model in innovation processes by Adriano Rehder, João Valsecchi Souza, Roberto Marx, Mario Sergio Salerno

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Proposta de um modelo conceitual para o desdobramento de melhorias estratégicas A conceptual framework for deployment of strategy related improvements by Luiz C. R. Carpinetti

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ÓLEOS LUBRIFICANTES AUTOMOTIVOS RESIDUAIS: UM ESTUDO DE CASO EM LOGÍSTICA REVERSA by Lucas Mello Schuelter, Christiane Wenck Nogueira Fernandes, Silvia Lopes de Sena Taglialenha

“…Finally, it is suggested that improvements in business process to eliminate or mitigate these risks. …”
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Modelo quantitativo para avaliação e melhoria de desempenho do processo de S&OP baseado no diagnóstico e redução de falhas A quantitative model for the assessment and performance i... by Fabio José Pandim, Néocles Alves Pereira, Paulo Rogério Politano

“…<br>The S&OP process, like any business process of strategic or tactical level, requires having its performance measured so that, through the monitoring of these measurements, improvement actions for the factors affecting their performance can be created. …”
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Increasing customer service efficiency through artificial intelligence chatbot by Ivan Martins De Andrade, Cleonir Tumelero

“…Originality/value – In line with the evolutionary theory of innovation, the authors concluded that technological scaling in AI allows exponential gains in customer service efficiency and business process management. They also conclude that the strategy for creating AIUs is successful, once it allows centralizing, structuring and coordinating AI projects in R&D cooperation, cognitive computing and analytics.…”
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