OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIA by Abate Sewagegn

“…Queues at a toll service in addition to pollution and waiting time costs also expose drivers to road traffic accidents and affect the economy of the country. Queuing problems at highway gates and exits due to toll service have become the main concern for transport managers and planners because of the randomness of inter-arrival and service time. …”
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