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The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /
Published 2007“…London : Facet Publishing,…”
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Going the distance : library instruction for remote learners /
Published 2007“…London : Facet Publishing,…”
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Leadership : the challenge for the information profession /
Published 2008“…London : Facet Publishing,…”
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Marketing concepts for libraries and information services /
Published 2002“…London : Facet Publishing,…”
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Understanding data and information systems for recordkeeping /
Published 2008“…London : Facet Publishing,…”
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15
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Practical copyright for information professionals : the CILIP handbook /
Published 2004“…London : Facet Publishing,…”
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Digital consumers : reshaping the information professions /
Published 2008“…London : Facet publishing,…”
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Managing the crowd : rethinking records management for the Web 2.0 world /
Published 2008“…London : Facet publishing,…”
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The innovative school librarian : thinking outside the box /
Published 2009“…London : Facet Publishing,…”