-
1
Teams in government : a handbook for team-based organizations /
Izdano 1996Teme: “...Total quality management in government...”
-
2
Total quality management in the public sector : an international perspective /
Izdano 1994Teme: “...Total quality management in government...”
-
3
-
4
-
5
Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies /
Izdano 1997Teme: “...Total quality management in government...”
-
6
Panduan mengenai kumpulan inovatif dan kreatif (KIK) /
Izdano 2009Teme: “...Total quality management in government...”
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
BALANCED SCORECARD : STEP BY-STEP FOR GOVERNMENT AND NONPROFIT AGENCIES /
Izdano 2008Teme: “...Total quality management in government...”
text -
15
Managing performance : international comparisons /
Izdano 2007Teme: “...Total quality management in government...”
-
16
-
17
-
18
-
19
Amalan Pengurusan Kualiti Menyeluruh (TQM) dan Kejayaannya: Satu Kajian Kes di Ibu Pejabat Penjara Malaysia
Izdano 1998Teme: Polni tekst
Project Paper Report -
20