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A CRM Performance Measurement in Banking Using Integrated BSC and Customized ANP-BOCR Approach
Published 2017-05-01“…The paper deals with the CRM performance measurement in the banking sectors of Serbia, Greece and India, using the integrated BSC and the customized ANP-BOCR approach. The BSC is used to develop and identify key financial and non-financial indicators attempting to holistically consider all related aspects on successful application of customer relationship management in banking. …”
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144
VdaBSC: A Novel Vulnerability Detection Approach for Blockchain Smart Contract by Dynamic Analysis
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145
Evaluating Effect of Knowledge Management Strategy on Human Resource Management Performance Using BSC Approach
Published 2012-02-01Subjects: Get full text
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146
Measurement of the Strategic Performance of Hospitality in the Kingdom of Saudi Arabia: a balanced scorecard Approach (BSC)
Published 2014-06-01“…In this paper, we planned to realize the marketing managers’ perceptions through their perception of Strategic Performance Dimension of view and the Balanced scorecard (BSC) technique for the Measurement of the Strategic Performance.The respondents in this study were a group of Marketing managers working in the Hospitality Sector (Experiences in number of years) of Madina, Saudi Arabia Hospitality. …”
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147
Designing competitive strategies through apply of judo strategy and blue ocean strategy in BSC model
Published 2016-11-01“…In the strategic management process, development of the strategic quantitative objectives based merely on the experts’ ideas.In this research, after reviewing the BSC,SWOT, judo strategy model and blue ocean strategy model, the concepts are applied to increase quality of strategic management process in BSC strategic framework model and introducing the Creative BSC framework. …”
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148
Performance assessment for liner shipping industry: a multi-attribute analysis by the balanced scorecard (BSC)
Published 2013-08-01“…Under these circumstances, the multi-attribute performance assessment methods play a critical role to combine many aspects of the business. Balanced Scorecard (BSC) is originally developed for the multi-attribute performance assessment and its philosophy on business process evaluation pioneered the importance of key performance indicators and the quality management issues including the internal customer. …”
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Investigate the Relationship Between Organizational Change Based on Management Factors With Organizational Performance Based on BSC
Published 2016-08-01Subjects: Get full text
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150
Applying a Fuzzy AHP and BSC Approach for Evaluating the Performance of Hasheminejad Kidney Center, Iran
Published 2012-08-01“…Introduction: Balanced scorecard (BSC) is regarded as one of the successful tools in performance measurement. …”
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Impact of organizational learning on financial perspectives according to BSC model: Case study of 'Guca' foundry
Published 2018-01-01Subjects: “…BSC…”
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Using a Fuzzy AHP-VIKOR and BSC Approach for Evaluating Aircraft Maintenance Unit Performance
Published 2016-10-01Subjects: “…balanced scorecard (bsc)…”
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Uma avaliação da adoção do BSC pelos Tribunais de Contas dos Estados.
Published 2015-01-01Subjects: “…BSC…”
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Kerangka Kerja Analisis dan Pemodelan Pada Proses Bisnis Berdasarkan BPI Dan BSC
Published 2024-08-01“…Untuk itu, penelitian ini bertujuan membuat kerangka kerja (framework) APPB dalam tema strategical berdasarkan Business Process Improvement (BPI) dan Balanced scorecard (BSC). Penelitian ini menghasilkan kerangka kerja yang terdiri dari tiga fase yaitu 1) Alignment; 2) Analysis; 3) Modeling. …”
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Of tissue blocks and higher anatomy: A typical day in the life of a BSc (Anatomy) student
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Case study on the construction of performance indicators, according to the BSC (Balanced Scorecard) model and sustainable growth
Published 2016-12-01“…This research takes into management model concepts, performance management reports and the performance tracking tool called BSC (Balance Scorecard). A case study with the steps for creation of performance indicators of a company was presented from the first phase of the strategy, which are defined the vision, mission and objective of the company, until the construction of performance indicators for each of the strategic objectives defined by management, in each of the four perspectives (financial, customer, processes and people, learning and knowledge) of the theoretical model of the BSC. …”
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PENGUKURAN KINERJA PERUSAHAAN KOPI BUBUK “SAHABAT” DI LUBUKLINGGAU: APLIKASI BALANCED SCORECARD (BSC)
Published 2017-08-01Subjects: Get full text
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Use of Balanced Scorecard (BSC) Performance Indicators for Small-Scale Hydropower Project Attractiveness Analysis
Published 2023-09-01“…This study aims to structure a strategic map of the SHP source composed of economic, socio-environmental, institutional, and technical perspectives, adapted to the four perspectives of the BSC, with the required performance indicators for the strategic evaluation of SHP. …”
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Study of the Factors Responsible for the Dropouts from the BSc Programme of Indira Gandhi National Open University
Published 2006-12-01“…This paper presents a report on students who decided to drop out of the BSc programme offered by Indira Gandhi National Open University (IGNOU). …”
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Obituary: Emeritus Professor Adrian Lee AC BSc PhD FASM (1941–2023)
Published 2023-01-01Get full text
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