Showing 1 - 20 results of 74 for search '"Business to Customer"', query time: 0.48s Refine Results
  1. 1
    Artificial Intelligence in Business-to-Customer Fashion Retail: A Literature Review

    Artificial Intelligence in Business-to-Customer Fashion Retail: A Literature Review by Aitor Goti, Leire Querejeta-Lomas, Aitor Almeida, José Gaviria de la Puerta, Diego López-de-Ipiña

    Published 2023-06-01
    Subjects:
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    Article
  2. 2
    Service quality in Singapore bus service

    Service quality in Singapore bus service by Ang, Hui Shan, Zhang, Liyao, Goh, Robin Jin Quan

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  3. 3
    Service quality of Singapore tour operators : Chinese tourists' perspectives.

    Service quality of Singapore tour operators : Chinese tourists' perspectives. by Choo, Wen Min., Khoo, Wendy Wee Lee., Ng, Xueni.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  4. 4
    To investigate the service level in the Obstetrics and Gynaecology department in a private hospital by the application of the servqual model

    To investigate the service level in the Obstetrics and Gynaecology department in a private hospital by the application of the servqual model by Choo, Vivienne Shu Huei., Foo, Suan Li., Lock, Chin Yong.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  5. 5
    Profiling customers against characteristics of corporate responses to complaints.

    Profiling customers against characteristics of corporate responses to complaints. by Lim, Shing Yee., Tay, Julynn Chu Ling., Wu, Dominique Jiali.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  6. 6
    Re-adaptation of a service guarantee model for the local food and beverage industry.

    Re-adaptation of a service guarantee model for the local food and beverage industry. by Lee, Hui Ming., Lim, Mui Khim., Low, Tze Hui.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  7. 7
    Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.

    Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore. by Choy, Chong Wah., Kee, Sharon Jingfang., Poh, Weijing.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  8. 8
    Broad based study of hotel loyalty programs : the development and trends.

    Broad based study of hotel loyalty programs : the development and trends. by Tan, Si Hui., Teh, Ling Wei., Teo, Cheryl Ying Ling.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  9. 9
    Comparison between high-involvement service and high-involvement product : the antecedents of customer retention.

    Comparison between high-involvement service and high-involvement product : the antecedents of customer retention. by Chuah, Yi Jia., See Toh, Seet Yee., Sim, Qian Ru.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  10. 10
    The behavioral consequences of service quality in defensive marketing applied to a theme restaurant setting.

    The behavioral consequences of service quality in defensive marketing applied to a theme restaurant setting. by Ho, Andy Chee Keong., Poon, Ee Ling., Lim, Zorine Sze Mei.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  11. 11
    Service quality : customers' expectations and perceptions - a case study of Prego.

    Service quality : customers' expectations and perceptions - a case study of Prego. by Yeo, Irene.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  12. 12
    Service quality of hotels in Singapore

    Service quality of hotels in Singapore by Koh, Wee Kwang., Tay, Ai Li., Khoo, Agnes Gek Lin.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  13. 13
    Effectiveness of PDI CSI (customer service inventory) as a screening tool for customer service positions in the local retailing industry.

    Effectiveness of PDI CSI (customer service inventory) as a screening tool for customer service positions in the local retailing industry. by Choy, Ginggi Mun Yee., Ong, Ruoh Tzhi., Tay, Khee Khee.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  14. 14
    Service quality study on a shipping line with particular reference to Jardine Transport Services.

    Service quality study on a shipping line with particular reference to Jardine Transport Services. by Koh, Ser Mein., Wong, Ee Fong., Wong, Tuck Weng.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  15. 15
    Tell me what you want ... what you really, really want : an exploratory research on service quality in the travel agency industry

    Tell me what you want ... what you really, really want : an exploratory research on service quality in the travel agency industry by Koh, Eileen Swee Ling, Lam, Carolina, Teo, Lay Khim

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  16. 16
    IT amenities in Singapore hotels and business travellers' satisfaction.

    IT amenities in Singapore hotels and business travellers' satisfaction. by Cheah, Sin Yi., Goo, Yen Peng., Tan, Lily.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  17. 17
    Service quality : SingTel and MobileOne.

    Service quality : SingTel and MobileOne. by Ho, Siew Poh., Leow, Chin Teck., Lim, Wang Lian.

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  18. 18
    Service quality in supermarkets

    Service quality in supermarkets by Ang, Li Chia, Oh, April Lay Yen, Yeo, Wanxin

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  19. 19
    SERVQUAL study on the traditional chinese medicine industry in Singapore

    SERVQUAL study on the traditional chinese medicine industry in Singapore by Ang, Hui Teng, Lee, Mitchelle Jie Yin, Loo, Ai Jia

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)
  20. 20
    Understanding service quality in coffee outlets

    Understanding service quality in coffee outlets by Kaur, Perveenjit Amarjit S., Ng, Li Ann, Filza Sarip Udin

    Published 2008
    Subjects: “…DRNTU::Business::Marketing::Customer services…”
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    Final Year Project (FYP)

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