Investigating the effect of financial intelligence value on employees' risk taking with the mediating role of social capital by Jaber Mahmoudi, Vahid Pourshahabi

“…It can be said that the quality of service and customer relationship management in this bank can have important effects on the bank's financial performance. …”
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Teorizando e pesquisando organizações contemporâneas em contextos de crises e eventos extremos / Theorizing and researching contemporary organizations in contexts of crisis and ext... by Cintia R. Oliveira, Rafael Alcadipani, Pablo I. Madariaga, Diego M. Coraiola, Maria Luisa M. Teixeira

“…Spers; e “Social customer relationship management e resiliên-cia organizacional de microempresas brasileiras na pandemia de Covid-19”, de Guilherme A. …”
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Behavior-based personalization : strategies and Implications by Violante, João G

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Impression Management and Employee Contextual Performance in Service Organizations (Enterprises) by Friday Ogbu Edeh, Nurul Mohammad Zayed, Saad Darwish, Vitalii Nitsenko, Iryna Hanechko, K. M. Anwarul Islam

“…The sample consists of middle managers, human resource managers, front desk officers, housekeepers, and customer relationship managers. Frequency distribution was used to analyze participants’ profiles, while linear regression was employed to analyze the formulated hypotheses. …”
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