-
101
Customer Relationship Management Moderation in School Selection at Al Ibrah Gresik
Published 2023-11-01Subjects: “…customer relationship management (crm)…”
Get full text
Article -
102
The Influence of Social Customer Relationship Management (SCRM) on Customer Relationship Performance
Published 2019-01-01Subjects: “…customer relationship management…”
Get full text
Article -
103
PERANCANGAN E-CUSTOMER RELATIONSHIP MANAGEMENT PADA PT STARSINDO LOGISTICS
Published 2009-10-01“…Keywords: e-customer relationship management, freight forwarding, object-oriented analysis and design…”
Get full text
Article -
104
Effect of Electronic Customer Relationship Management (E-CRM) on Customer Satisfaction
Published 2018-02-01Subjects: “…customer relationship management…”
Get full text
Article -
105
New products Development based on customer relationship management and entrepreneurial orientation
Published 2021-02-01Subjects: Get full text
Article -
106
customer satisfaction, customer relationship management, Fuzzy Delphi, system dynamics.
Published 2016-01-01Subjects: Get full text
Article -
107
The Impact of Consumer Buying Behavior on Customer Relationship Management in the Banking Sector
Published 2019-07-01“…Keywords: Customer Relationship Management, Consumer Buying Behavior, Integrated Marketing Communication. …”
Get full text
Article -
108
Customer relationship management and big data enabled: Personalization & customization of services
Published 2019-07-01“…The emergence of big data brings a new wave of Customer Relationship Management (CRM)’s strategies in supporting personalization and customization of sales, services and customer services. …”
Get full text
Article -
109
Model Pengukuran Kinerja Customer Relationship Management dalam Industri Perbankan
Published 2014-05-01“…High competition in the banking industry requires the banking industry to properly manage relationships with customers, as it is known as Customer Relationship Management (CRM). CRM applications will become effective when supported by information technology. …”
Get full text
Article -
110
The Impact of Consumer Buying Behavior on Customer Relationship Management in the Banking Sector
Published 2019-07-01“…Keywords: Customer Relationship Management, Consumer Buying Behavior, Integrated Marketing Communication. …”
Get full text
Article -
111
Digital customer service and customer relationship management in last-mile logistics
Published 2022“…The paper also identifies the key drivers of customer satisfaction in digital customer relationship management. Keywords – Customer satisfaction, last-mile, customer relationship management Paper type – Research paper…”
Get full text
Final Year Project (FYP) -
112
Customer relationship management approach for MyFamily system: a framework
Published 2013Get full text
Article -
113
-
114
-
115
Evaluasi Strategi Customer Relationship Management pada PT.Cipta TPI
Published 2011“…This study aims to determine and explain the evaluation strategy at the company's customer relationship management. This study analyzes the behavior of the 4 dimensions of customer relationship management, which focus on key customers, CRM organization, knowledge management and technology-based CRM. …”
Thesis -
116
Flexibility point of customer relationship management system based on user perspective.
Published 2013“…To demonstrate flexibility point exist at the user role, this study emphasize on the change of class design from Customer Relationship Management System (CRMS) to Tuition Centre Management System (TCMS). …”
Get full text
Article -
117
Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia
Published 2005“…The purpose of this study is to explore the critical success factors of Customer Relationship Management (CRM) in Malaysian private hospitals. …”
Get full text
Thesis -
118
Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia
Published 2005“…The purpose of this study is to explore the critical success factors of Customer Relationship Management (CRM) in Malaysian private hospitals. …”
Get full text
Thesis -
119
Customer relationship management implimentation : case studies on real estate practitioners
Published 2006Conference or Workshop Item -
120
Customer relationship management for Universiti Teknologi Malaysia (UTM): housing services
Published 2012“…Customer Relationship Management (CRM) is one of the most popular business strategies that have been adopted among researchers, companies, institutions and organizations nowadays. …”
Get full text
Article