Showing 101 - 120 results of 764 for search '"Customer relationship management"', query time: 0.17s Refine Results
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    PERANCANGAN E-CUSTOMER RELATIONSHIP MANAGEMENT PADA PT STARSINDO LOGISTICS by Nelly Nelly, Hudiarto Hudiarto, Rangga Yudhika

    Published 2009-10-01
    “…Keywords: e-customer relationship management, freight forwarding, object-oriented analysis and design…”
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    Article
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    The Impact of Consumer Buying Behavior on Customer Relationship Management in the Banking Sector by Mohannad A. M. Abu Daqar, Ahmad K. A. Smoudy

    Published 2019-07-01
    “…Keywords: Customer Relationship Management, Consumer Buying Behavior, Integrated Marketing Communication. …”
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    Article
  8. 108

    Customer relationship management and big data enabled: Personalization & customization of services by Muhammad Anshari, Mohammad Nabil Almunawar, Syamimi Ariff Lim, Abdullah Al-Mudimigh

    Published 2019-07-01
    “…The emergence of big data brings a new wave of Customer Relationship Management (CRM)’s strategies in supporting personalization and customization of sales, services and customer services. …”
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    Article
  9. 109

    Model Pengukuran Kinerja Customer Relationship Management dalam Industri Perbankan by Freddy Simbolon

    Published 2014-05-01
    “…High competition in the banking industry requires the banking industry to properly manage relationships with customers, as it is known as Customer Relationship Management (CRM). CRM applications will become effective when supported by information technology. …”
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    Article
  10. 110

    The Impact of Consumer Buying Behavior on Customer Relationship Management in the Banking Sector by Mohannad A. M. Abu Daqar, Ahmad K. A. Smoudy

    Published 2019-07-01
    “…Keywords: Customer Relationship Management, Consumer Buying Behavior, Integrated Marketing Communication. …”
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    Article
  11. 111

    Digital customer service and customer relationship management in last-mile logistics by Koh, Rou-An

    Published 2022
    “…The paper also identifies the key drivers of customer satisfaction in digital customer relationship management. Keywords – Customer satisfaction, last-mile, customer relationship management Paper type – Research paper…”
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    Final Year Project (FYP)
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    Evaluasi Strategi Customer Relationship Management pada PT.Cipta TPI by , Indra, , Wakhid Slamet Ciptono, ph.D

    Published 2011
    “…This study aims to determine and explain the evaluation strategy at the company's customer relationship management. This study analyzes the behavior of the 4 dimensions of customer relationship management, which focus on key customers, CRM organization, knowledge management and technology-based CRM. …”
    Thesis
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    Flexibility point of customer relationship management system based on user perspective. by Subramaniam, Hema, Zulzalil, Hazura, A. Jabar, Marzanah, Hassan, Saadah

    Published 2013
    “…To demonstrate flexibility point exist at the user role, this study emphasize on the change of class design from Customer Relationship Management System (CRMS) to Tuition Centre Management System (TCMS). …”
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    Article
  17. 117

    Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia by Abdullah, Kamarul Zaman

    Published 2005
    “…The purpose of this study is to explore the critical success factors of Customer Relationship Management (CRM) in Malaysian private hospitals. …”
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    Thesis
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    Critical Success Factors Of Customer Relationship Management At Private Hospitals In Malaysia by Abdullah, Kamarul Zaman

    Published 2005
    “…The purpose of this study is to explore the critical success factors of Customer Relationship Management (CRM) in Malaysian private hospitals. …”
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    Thesis
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    Customer relationship management for Universiti Teknologi Malaysia (UTM): housing services by Sawadi, Zaid Taha, Ibrahim, Roliana

    Published 2012
    “…Customer Relationship Management (CRM) is one of the most popular business strategies that have been adopted among researchers, companies, institutions and organizations nowadays. …”
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    Article