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1
Environmental oriented corporate social responsibility and customer loyalty: corporate image as a mediator / Nor Irwani Abdul Rahman
Published 2015Subjects: “…Customer services. Customer relations…”
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2
Customer satisfaction towards service quality in banking industry: a case study at the main branch of Maybank in Malacca / Nur Fatin Atiqah Mohamad Nasir and Norul Khairunnisa Raza...
Published 2013Subjects: “…Customer services. Customer relations…”
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Student Project -
3
Event management knowledge domains as the antecedents for successful cultural events in Malaysia / Qistina Donna Lee Abdullah
Published 2014Subjects: “…Customer services. Customer relations…”
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4
The effects of hotel’s brand personality dimensions on customer’s satisfaction in Kuala Lumpur hotels / Nadiah Abu Zaireen
Published 2013Subjects: “…Customer services. Customer relations…”
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Thesis -
5
The effect of leadership styles towards person organization fit among teachers in Sekolah Kebangsaan Batu Laut / Nur Shuhada Adzam Yukhairiz
Published 2017Subjects: “…Customer services. Customer relations…”
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Student Project -
6
Relationship between promotion effectiveness and promotion mix of DNA Asia ICT Sdn. Bhd. / Farino Santani Lian
Published 2009Subjects: “…Customer services. Customer relations…”
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Student Project -
7
A study on the effectiveness of the advertising media used by Maybank for its financing services towards customer awareness in 2008 / Ida Aziaty Ramli
Published 2008Subjects: “…Customer services. Customer relations…”
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Student Project -
8
The effectiveness of promotionals tools towards customer awareness for Biossentials Puri Spa, Melaka / Ielda Suraya Yahaya
Published 2009Subjects: “…Customer services. Customer relations…”
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Student Project -
9
Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
Published 2012Subjects: “…Customer services. Customer relations…”
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Book Section -
10
A study on the effectiveness of promotional tools used by the Katerina Hotel / Norhidayah Mohd Sehat
Published 2007Subjects: “…Customer services. Customer relations…”
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Student Project -
11
Customer loyalty: A case study of Bank Rakyat, Melawati branch, Kuala Lumpur / Norsaliza Mohd Saad
Published 2006Subjects: “…Customer services. Customer relations…”
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Student Project -
12
The relationship between service quality, customer satisfaction and customer loyalty towards KTMB (Commuter) / Norshafina Abdullah
Published 2007Subjects: “…Customer services. Customer relations…”
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Student Project -
13
The effectiveness of promotional efforts towards Nestle beverages / Nur Hazwani Masor@Mansor
Published 2007Subjects: “…Customer services. Customer relations…”
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Student Project -
14
Promotional strategy to convince dial-up users to convert to Streamyx / Nurfaiza Nazura Ramli
Published 2008Subjects: “…Customer services. Customer relations…”
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Student Project -
15
The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
Published 2015Subjects: “…Customer services. Customer relations…”
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Book Section -
16
The acceptance of Bank Rakyat services through their corporate social responsibilities (CSR) provided by Bank Rakyat Jasin Melaka / Robieahton Kamarudin
Published 2008Subjects: “…Customer services. Customer relations…”
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Student Project -
17
An initial study of DPMM's performance in promoting Malay enterpreneurs / Roszianah Kasim
Published 2006Subjects: “…Customer services. Customer relations…”
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Student Project -
18
The relationship between servicescape, experiential values, self-image congruity and loyalty intention of customers towards department stores in Malaysia / Zuraini Alias
Published 2017Subjects: “…Customer services. Customer relations…”
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Book Section -
19
Factors that lead to customer satisfaction towards online banking / Nur Shafeeka Jailani and Wan Nur Dini Sabrina Wan Azmi
Published 2018Subjects: “…Customer services. Customer relations…”
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Student Project -
20
Dimensions of sports and recreational service quality influencing member satisfaction at Ara Muay Thai gym / Nellisa Nursyafira Mohd Fadzli, Fatin Nur Farisha Mohd Razali and Nor N...
Published 2020Subjects: “…Customer services. Customer relations…”
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Thesis