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    An analysis of service quality and complaint handling in the Jordanian healthcare sector: Implications for TQM and customer retention by Khaled M. Aboalganam, Amro Alzghoul, Hasan Alhanatleh

    Published 2024-01-01
    “…This study aims to investigate the interconnections among total quality management, service quality, customer retention, and moderating influence of customer complaint handling within the healthcare industry of Jordan. …”
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    Creating and Developing a High-Throughput Covert Channel via Program Execution by Abdulrahman Alhelal, Mohammad Al-Khatib

    Published 2024-01-01
    “…This paper introduces a high-performance implementation of a covert channel that leverages Java exception handling during program execution. To optimize the covert channel’s performance, this research explores the use of several encoding methods, including ASCII, Byte, Hexadecimal, Base64, and Huffman coding. …”
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    Moderating effects on residents’ willingness in waste sorting to improve waste handling in Dammam City, Saudi Arabia by Labib, Ossama, Manaf, Latifah, Sharaai, Amir Hamzah, Mohamad Zaid, Siti Sarah

    Published 2021
    “…Although the main problem in Dammam city is an increase in solid waste production without any formal treatment except landfilling, the lack of waste segregation greatly affects the residents’ handling practices of solid waste due to incorrect disposing practices. …”
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    Comprehensive Analysis of Nivolumab, A Therapeutic Anti-Pd-1 Monoclonal Antibody: Impact of Handling and Stress by Anabel Torrente-López, Jesús Hermosilla, Antonio Salmerón-García, José Cabeza, Natalia Navas

    Published 2022-03-01
    “…Currently, there is insufficient knowledge about the behaviour of this protein with regards to the risk associated with its routine handling or unintentional mishandling, or when subjected to stress conditions in hospitals. …”
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    Moderating Effects on Residents’ Willingness in Waste Sorting to Improve Waste Handling in Dammam City, Saudi Arabia by Ossama Labib, Latifah Manaf, Amir Hamzah Sharaai, Siti Sarah Mohamad Zaid

    Published 2021-04-01
    “…Although the main problem in Dammam city is an increase in solid waste production without any formal treatment except landfilling, the lack of waste segregation greatly affects the residents’ handling practices of solid waste due to incorrect disposing practices. …”
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    Article
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    Effect of back support belt on musculoskeletal discomfort during simulated manual handling of loads among male agricultural workers by Tajul Ariffin, Muhammad Zulhaily, Ng, Yee Guan, Lim, Poh Ying, Adenan, Nur Syahirah

    Published 2022
    “…Introduction: The usage of back support belt for manual handling activities particularly lifting/lowering of loads in occupational setting has been a sore point of conflicting agreement between industrial practitioners and academician on its effectiveness in prevention of back injuries. …”
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    Examining the effect of relationship marketing on the frequency of using banking services by Behrooz Golnarian, Hamed Hagh Talab

    Published 2014-05-01
    “…The results showed that, except commitment, other foundations of relationship marketing had significant and positive effects in this bank.…”
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