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Geothermal Power Plant Maintenance: Evaluating Maintenance System Needs Using Quantitative Kano Analysis by Reynir S. Atlason, Gudmundur V. Oddsson, Runar Unnthorsson

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Konsep Penataan Ruang Terbuka Publik berdasarkan Pola Aktivitas Pengguna (Studi Kasus Alun-alun Kota Bekasi) by Nur Arief Ramadhan, Wulan Dwi Purnamasari, Deni Agus Setyono

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Exploiting Service Design in Service Quality: Escorting the Customer’s Experiential Value in the Journey of a Star-Rated Hotel by Tsen-Yao Chang, Yu-Chieh Chiu

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