The impact of collection and dissemination of information towards public complaint on municipal services by Zakaria, Zaherawati, Ngah, Kamarudin, Noordin, Nazni, Mohamed Sawal, Mohd Zool Hilmie

“…The Ministry of Housing and Local Government (MHLG) has introduced the Key Performance Indicators (KPIs) to as enhance the delivery of public services to customers due to 50 per cent of complaints received were on the failure or delays in attending or responding to the needs of customers.By using quantitative method, this study attempts to examine the extent of collection and dissemination of information towards public complaints on municipal services.The finding shows the strong association between customer satisfaction and social characteristics of feedback towards complaint and information channel in Majlis Perbandaran Sungai Petani, Kedah (MPSPK).Based on the findings, in order to make customer satisfaction increase on municipal services, future strategies need to be done by focussing on the way of collection and dissemination of information among households.…”
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Formation of factors for ensure the effectiveness of the information process of industrial enterprise management by Altfihat Ali Ata Salman, Kuzubov Alexey, Maksimenko Aleskandr

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Improved SVM Communication Signal Recognition Based on Information Geometry Denoising by Cheng Yuqing, Guo Muran, Wang Leping

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Safety of Information and Communication Technologies in the Context of the Sustainable Development of Human Society by V. A. Artamonov, E. V. Artamonova, L. A. Kulak

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Development and Validation of Information Technology (IT) Based Instrument to Measure Teachers' IT Preparedness by Wong, Su Luan

“…The Malaysian Ministry of Education plans to turn approximately 10,000 primary and secondary schools into Smart Schools which emphasise the use of Information Technology (IT) by the year 2010. …”
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Foreign information policy as an instrument of national security protection: Ukrainian experience by Mykola Kuzelny

“…In particular, institutional weakness which is due to the weakness of the Ministry of Foreign Affairs as a center of the formation of the country’s foreign policy; lack of the foreign policy strategy based on national interests; lack of the established baseline that provides a procedure of the foreign information policy; as instruments of influence on the external environment - including favourable country’s foreign policy image and distribution channels of information influence. …”
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Venture capital and innovation in information technology : evaluation of the French public policy by Hannoyer, Frederic J. (Frederic Jean-Antoine), 1972-

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Psychological warfare in the area of social information media: The aspect of hybrid warfare by Vučinić Dejan M.

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Information security threats in web-portals on the open journal systems platform by Anton A. Abramov, Victor S. Gorbatov, Marina N. Grishina

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Urban Security Measures: Are Citizens Sufficiently Informed about and Satisfied with Them? by Jelena Pavičić Vukičević, Ana Marija Dunaj, Irena Cajner Mraović

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Information Sharing among the government, university, and industry: a CIS approach by Hasan, Muhammad Rabiul, Ahmad Dahlan, Abdul Rahman

“…The study explores the concept of collaborative information system through the combined deployment of Quadruple Helix Model (QHM) collaboration promoted by Agensi Inovasi Malaysia, an agency under the Ministry of Science, Technology and Innovation Malaysia (MOSTI) and the “Whole-of-Government” (WoG) concept of ICT implementation across the Malaysian government agencies promoted by MAMPU. …”
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Examining the determinants of information systems utilization in the public sector of developing countries by Wahdain, Esmat A., Baharudin, Ahmad Suhaimi, Ahmad, Mohammad Nazir

“…There is plenty of research about information systems adoption and utilization in the extant literature; however, most of it is focused on the context of developed countries. …”
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Transforming information-based agricultural portal to knowledge-based agricultural hub by Ahmad, Faudziah, Zakaria, Nur Haryani, Sheik Osman, Wan Rozaini

“…The paper proposes an approach to transform an information based portal into a knowledge-based hub.The study is made on the Agribazaar, which is an information-based portal provided by the Department of Agriculture,Ministry of Agriculture and Agri-based Industry, Malaysia.Basically, the portal has been developed to offer an internet-based commerce infrastructure for buyers and sellers of agriculture products.Agribazaar has been found to be successful in bridging the rural connectivity between users locally and globally.The applications has been accepted and utilized by a substantial number of users in Malaysia and other countries as well.However, the percentage of usage of the portal could be increased if it is made more competitive.One way to obtain a greater percentage of market shares is to reconstruct the portal into a new paradigm which is known as a “knowledge-based” hub.The transformation approach proposed involves five stages namely data repository, metadata, knowledge-based services, application, and security.The approach proposed aims to illustrate the use of existing information to reconstruct and transform the information-based portal into a knowledge-based hub.It is also intended to serve as a model for transforming a information based portal to a knowledge-based hub.…”
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Information system for the management of scientific production of the University of Medical Sciences of Cienfuegos by Osmel Domingo Medina Martínez, Marle Pérez de Armas, Filiberto Toledo Álvarez, Anay Carrillo Ramos, Raúl Jesús Rosales González, José Antonio Trujillo Arteaga

“…<strong>Foundation:</strong> guaranteeing in a timely, reliable and fast manner the information required for the management of scientific production in Cuban Medical Sciences Universities is an outstanding necessity. …”
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Understanding sense of safety and trustworthiness of tourism information among migrant visitors by Alexander Preko, Theophilus Francis Gyepi-Garbrah

“…Practical implications – The research provides, first, insight into sense of safety, trustworthiness of tourism information and national culture characteristics which are relevant for destination marketers, the ministry of tourism and local tourism officials to promote safety tourism. …”
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A Study on Medication Information in the Package Inserts of Pediatric Antibiotics in Iran by Vahideh Zarea Gavgani, Zahra Ahmadpour, Moslem Najafi, Tahereh Eteraf-Oskouei

“…However, the information in the PPIs is not always appropriate and complete, and may lead to medication errors. …”
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Information communication technology adoption and business performance of tour operators in Malaysia by Mohd. Fuza, Zatul Iffah

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Information communication technology adoption and business performance of tour operators in malaysia by Mohd. Fuza, Zatul Iffah

“…A total of 285 tour operator companies that were identified from the registered members of the Malaysian Association of Tour and Travel Agents (MATTA) and from the Ministry of Culture and Tourism Malaysia answered the questionnaire. …”
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Consumer Preference for Nutritionally Fortified Eggs and Impact of Health Benefit Information by Yixing Tian, Hong Zhu, Lei Zhang, Honghua Chen

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Thermally drawn multifunctional fibers: Toward the next generation of information technology by Yanan Shen, Zhe Wang, Zhixun Wang, Jiajia Wang, Xiao Yang, Xinghua Zheng, Haisheng Chen, Kaiwei Li, Lei Wei, Ting Zhang

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