Corporate governance practices’ influence on customer loyalty in Nigerian retail banks by Olubunmi O. Obioha, Ajay K. Garg

Subjects: “…retail banking…”
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Banking sector of Autonomous Province Vojvodina by Zelenović Vera, Vunjak Nenad, Milenković Ivan

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Role of Individual Customers in Development of Banking Products in the Context of Open Innovation Concept and Demand Approach to Innovations by Małgorzata Kieżel

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CUSTOMER-BASED BRAND EQUITY OF RETAIL BANKS IN VIETNAM by Vũ Minh Tú

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ANALISIS NILAI PELANGGAN YANG MEMPENGARUHI LOYALITAS (STUDI KASUS PADA BANK KBPR JETIS PONOROGO) by Mashariono Mashariono, Hening Widi Oetomo

Subjects: “…Retail banking…”
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RETAIL BANKING BUSINESS: CURRENT STATE ANDSPECIFIC FEATURES by Гузель Рефкадовна Фаизова

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Can retail banking clients' attrition be managed? by Agaliotis Konstantinos, Hadžić Miroljub

Subjects: “…Retail Banking…”
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INTEGRATION OF THE ROMANIAN RETAIL BANKING SYSTEM IN EU. THE INTEREST RATES CONVERGENCE by GHEORGHE MOROŞAN

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The Czech Banking Sector: Two Decades with the Shuttle Changes by Drahomira Dubska

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Service quality in banking: developing and testing measurement instrument with Latvian sample data by Jelena Titko, Natalja Lace, Konstantis Kozlovskis

Subjects: “…retail banking…”
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Customer Perceptions of Value: Case of Retail Banking by Neringa Ivanauskienė, Viltė Auruškevičienė, Vida Škudienė, Šarūnas Nedzinskas

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CARACTERIZACIÓN DE LOS CLIENTES DE BANCA ELECTRÓNICA by Francisco Muñoz Leiva

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OPINIONS REGARDING BUSINESS MODEL IN THE EUROPEAN BANKING SYSTEM by HANDRO PAUL OVIDIU

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Private use of official currency cocktails: the relative success of the ECU and the SDR by R. AGGARWAL, L.A. SOENEN

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Proposta de Escala para Mensurar o Valor Percebido no Varejo Bancário Brasileiro by João Carlos Neves de Paiva, Francisco Vidal Barbosa, Áurea Helena Puga Ribeiro

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Quality Determination of the Saudi Retail Banking System and the Challenges of Vision 2030 by Mohammad Ishfaq, Heitham Al Hajieh, Majed Alharthi

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Investigating determinants of competitiveness of the retail banking service in Vietnam: a customer approach by Nguyen Dac Thanh, Luu Thi Thuy Duong, Nguyen Huu That

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Comprehensive Evaluation of User-Centric Indicators for Digital Banking Implementation: A Case Study of Tejarat Internet Bank by hossein saadati, Majid Afsharirad

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Processo de Investigação e Análise Bibliométrica: Avaliação da Qualidade dos Serviços Bancários by Leonardo Ensslin, Sandra Rolim Ensslin, Hugo de Moraes Pinto

Subjects: “…retail banking…”
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A Gender-Based Approach: Service Quality and Customer’s Loyalty by Qaisar Iqbal, Basheer Ahmad, Adeel Nasim

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